JT THOMAS (JT)

MCS Digital Solutions | Sept. 2024 – January 2025
Consultant (Power Platform Developer)
Initially hired for my experience in RPA / process automation, I delved into the Microsoft Power Platform heavily, gaining a certificate with Power Automate     (PL-400 certified).  Ultimately the project I was intended for was suspended prematurely.

DevOps Accelerator  : Along with Berel (see references section), we built an all encompassing DevOps solution built in Power Platform (Power Apps / Dataverse) that synced with Azure DevOps Git Repos.  This solution allows development teams to include extended components, scripts, and other solution-specific items that are commonly necessary as part of a commit or deployment for any Power Apps solution.

Evan’s Network Of Companies | May 2024 – August 2024
Solution Architect / Consultant (RPA)
RPA : Built and supported 3 new automated processes, and performed general support and maintenance among the 100+ bots at a trucking company.  Left in pursuit of more of an ownership/leadership role.

BrightSpring Health | May 2023 – March 2024
Solution Architect (Digital Innovation : App Dev and RPA)
Led the RPA team and defined operational strategies for development, QA, deployment and support of bot/app-dev operations.  My responsibilities included meeting with other product groups, identifying inefficiencies, and delivering digital solutions (mobile/web apps/Power Apps/RPA processes) to satisfy a business need.  Aided/mentored developers, and removed blockers.

DevOps CI/CD Pipeline  : Established a central Application Lifecycle Management (ALM) platform for version control, standardization and governance.  Leveraging Azure DevOps, I implemented repository branch policies, setup build/deployment pipelines.  

RPA : Drove business outcomes by supporting in design/development of 3 new RPA processes.  Trained a developer with no previous experience with UiPath, and assisted in development wherever help was needed.
Microsoft 365 development (Power Automate / Power Apps)
+

GEHA | Oct 2020 – April 2023
Sr. Software Developer (UiPath)
Deployed 30+ bot automations, led development in a ‘Digital Innovation’ team, and formed partnerships to drive member-facing outcomes in the healthcare industry.
I have written UiPath activities in C#, developed 30+ robots, and am a UiPath evangelist.

DevOps CI/CD Pipeline  : Standardized development pipeline and deployment process.  
• In partnership with the IT release management team, I created the integration between the Azure DevOps release pipeline and the Orchestration system for new software deployments.

Claims Automations : Over 1 million claims processed without human intervention.      
• As the lead programmer, I wrote coding standards docs, hired/mentored two developers, participated as a consultant to other product teams (played a Solutions Architect role) and delivered modernized corporate reporting (Power BI).  Learned how to secure PHI/PII information for cloud-ready architecture.

Other : Chatbots, corporate challenges, API’s and more integrations.
• Built internal chatbot (virtual assistant) POC for call center team.
• Participated as one of four selected developers in the Hack Midwest hackathon.  
• I speak API x.   Built API endpoints in .NET & PHP / Test scripts in Postman
• Sharepoint Automation (SOQL triggers / work queue automation)

Blue Cross Blue Shield | Sept 2019 – July 2020
Lead Developer (RPA/Azure)
Setup Azure PaaS UiPath / RPA architecture, deployed 5+ production bots, automated executive reporting via PowerBI, established RPA development standards (RPA COE).

Azure Implementation : Configured UiPath Platform as a Service (PaaS) in Azure cloud.  Partnered with IT to stand-up the automation platform and AzureSQL db. 
• Installed/administered Orchestrator, AzureSQL databases, NuGet/Git repositories/package feeds, & virtual machines in the Azure cloud environment.
• Used Azure Cognitive Services – Computer Vision API to develop a library that extracts text from images/scanned documents (OCR).

Claims Automation : Transformed business workflow by automating document processing, data validation, and data entry into back-end accounting system.      
• Built an API integration into the Hyland/Perceptive document management system to fetch healthcare/claim records from existing workflow queues.
• Automated several business processes in the provider portal UI (Cognizant TriZetto) to update member records, open inquiries, and adjust claims.

Executive Reporting : PowerBI dashboards for daily analysis of performance/ROI.
• Designed a separate AzureSQL DB to queue and log each transaction.
• Supplied management team with PowerBI dashboards to track cost-savings.

TransAm Financial Services | Jan 2018 – May 2019
Developer (RPA) (UiPath Certified)
Evaluated, optimized, and automated high-volume business processes (for invoice/loan factoring in the transportation industry).  

Credit Checks : Approves or Denies ~150 broker credit requests daily.  
• Creates an underwriting report with data from Ansonia (credit report) and Carrier411 (FMCSA authority/insurance report). 
• Based on limits set by business team, bot updates credit limits, approves/denies debtor (in FactorSoft/Cadence accounting system) and attaches the report.

Purchasing : Buys approved client invoices in FactorSoft – approx. 700 batches (up to 100 invoices per batch) daily.      
• Enters adjustments (auto-expenses, fees, holds, reserves), and allocates funds to 1 or more client payout accounts (ACH/wire/Fleet-card).  

Billing : Via web portals, API, email, or other required application, submit paperwork to the debtor/broker as required to receive payment to fulfill outstanding A/R balance.  
• Transflo : Bills ~350 invoices daily for ~30 debtors.
• Web Billing : Custom billing portals (GUI interactions / data entry / document upload / logs confirmation #’s and/or error messages). Approx 50 invoices/day.

Other : Noteworthy Bots I developed / related tasks.   
• Dropbox Uploads : For our largest 10 clients (each submits 100-800 invoices per day), scan dropbox folders for pdf’s, scrape the invoice data, use our API to upload each invoice to the TAFS portal (and the associated data). Freed 4 FTE’s.
• InContact Reports : Built an intranet site / reporting tool for InContact (IVR/phone-system) to dispatch/schedule reports to an email list.
• RPA Dept : Established a COE, defined metrics for a process development lifecycle, held training sessions and released documentation for each interactive process, assisted in hiring developers, learned how to maximize ROI.  
• Postman automation : Lots of test automation scripts/workflows using Postman.

FMC Technologies | June 2011 – Sept. 2016
Project Engineer (Database Programmer)
Configured and implemented industrial controls & automation projects.  Administered servers, developed customer-specific applications.

Project | City of Phoenix Water Services Dept. : Led engineering team in the design/programming of a new SCADA system (to control/monitor the city’s water distribution – comprised of over 20,000 live I/O signals across 200+ facilities).  Performed on-site commissioning, documentation, and training.

Project | Kuwait National Petroleum Company (KNPC) : Travelled internationally, upgraded enterprise server architecture, optimized database objects/schema, provided training, and demonstrated new product offerings (renewed our contract).

Other Duties : SQL development (SSRS, Crystal Reports, query optimization, repairing triggers/stored-procedures) for our FUEL-FACS+ and UCOS products. QA/QC testing for product updates and beta-releases (automated unit/functional testing; benchmark analysis).

PL-400 Certificate

UiPath Developer Advanced Certificate