
Joshua Stoklosa
Customer Service / Support
About Joshua Stoklosa:
As a dynamic communications professional I have contributed to positive program results through effective organization, prioritization and follow-through for all my students and clients. My strong background in public engagement, team leadership, and strategic messaging are great tools for the Fitness Industry.
Experience
Romeo Athletics | Personal Trainer & Membership Coordinator
June 2019 – Present
- Built and maintained strong relationships with a community of 150+ members, fostering engagement and retention.
- Developed and enforced facility guidelines to create a positive and inclusive culture.
- Onboarded new members through informational and instructional sessions, tailoring programs to different experience levels.
- Delivered group presentations and instructional content for fitness classes ranging from 5 to 15 participants.
- Created and customized training programs, effectively communicating strategies to clients across different sports disciplines.
- Assisted with marketing and outreach efforts, using sales and lead-generation tools to attract and retain members.
- Managed administrative tasks, ensuring compliance with safety and operational standards.
Bay Cove Academy, Brookline, MA | Behavioral Technician & Career Counselor
September 2008 – 2019
- Served as a key communicator between students, educators, and clinicians to support at-risk youth with significant social and emotional needs.
- Facilitated crisis communication strategies in collaboration with clinicians, helping to de-escalate challenging situations.
- Designed and delivered lesson plans and presentations tailored to students with developmental disabilities.
- Acted as a mentor and career coach, preparing students for real-world job placements through guidance in communication, teamwork, and professionalism.
- Established relationships with external organizations to coordinate internship opportunities and job placements.
CrossFit Southie, South Boston, MA | Assistant Weightlifting Coach
September 2016 – 2019
- Conducted group coaching sessions, adapting communication strategies for members of varying skill levels.
- Assisted in developing monthly programming and instructional content for fitness classes.
- Created supplemental educational materials and instructional videos to enhance training comprehension.
- Provided real-time on-site coaching and public speaking at competitive events.
Education
Education
Western New England University, Wilbraham, MA
BA in Communication, Minor in Public Speaking & Media Studies
August 2003 – December 2007
- Special Events Team Ambassador: Worked with a team to secure and coordinate musical acts for the university’s Spring Concert.
- 3.4 GPA
Skills & Competencies
- Strategic Communication: Strong verbal and written communication skills with experience in public speaking, coaching, and team leadership.
- Content Development: Ability to create and deliver instructional content, presentations, and marketing materials.
- Public Relations & Community Engagement: Skilled in fostering relationships and maintaining positive brand representation.
- Digital Tools & Software: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Classroom).
- Marketing & Outreach: Experience with sales management software, including Mindbody and Lead Connector, to drive engagement and business growth.
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