Joshua Bunkley

Strategic and results-oriented Sales & Business Operations Leader with 4+ years of experience optimizing business systems, scaling operations, implementing business-critical systems and leading high-performing teams. Proven ability to enhance operational efficiency, streamline workflows, and drive revenue growth. Adept at aligning business objectives with scalable solutions, fostering collaboration across departments, and building operational infrastructure that supports sustainable growth. Passionate about people development, process design, and turning data into actionable insights.

Core Competencies:

• CRM & System Implementation (Salesforce, Jira, Oracle, Outreach, etc.)
• Sales & Revenue Operations
• Strategic Planning & Execution
• Team Leadership & Training
• Stakeholder Engagement & User-Centered Design
• Business Process Mapping & Automation
• Data Analytics, Reporting & Visualization
• Cross-Functional Team Leadership
• KPI Design & Data Analytics

Professional Experience:

Sales Operations Coordinator – Strategic Alliances

Ramsey Solutions · 2023 – Present

• Lead the Sales Enablement team to support Acquisition and Relationship management across the departments

• Partner with Business Unit leaders to improve systems, processes, and operational efficiency.
• Partner cross-functionally to gather business requirements and design scalable technical solutions that improve KPI tracking, data visibility, and process clarity.
• Implemented automation workflows and custom reports that improved team efficiency.
• Served as SME for Sales and operational systems; trained internal users and new hires.
• Drove continuous improvement of CRM structure and dashboards to enhance user experience and enable better forecasting.

Administrative Support Specialist (Multi-Division)

Bartlett Tree Experts · 2021 – 2023

• Trained administrative teams in 4 states (CO, TX, AZ, NM), standardizing procedures across divisions.

•Oversaw AP/AR and procurement functions for regional offices.

•Created and managed operational spreadsheets for business insights and performance tracking.

•Supported 3 executives across multiple offices, managing calendars, expenses, and sensitive documentation.

Sales Manager (Progressed from Data Entry)

Liberty AV Solutions · 2016 – 2021

•Promoted multiple times from Data Entry Clerk to Sales Manager.

•Oversaw international sales and logistics, led local/international data entry teams, and managed large-scale product imports.

•Achieved 95% of $1M+ YoY growth quota in 2018.

•Designed and implemented SOPs that improved data accuracy (95%+) and team efficiency.

•Collaborated closely with outside reps to coordinate meetings and drive pipeline growth.

Technology & Tools:

Salesforce · Lightning · Jira · Oracle · Outreach · Kaia · Microsoft Office 

Professional References:

Available upon request.

Education:

Associate of Applied Science (AAS), Business Administration and Management

2013 – 2015