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Joseph Shaneyfelt

Joseph Shaneyfelt

Retail Management and Customer Service
Pearland, Brazoria

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About Joseph Shaneyfelt:

I have over 12 years of management experience and have been highly productive working in a challenging and high stress environment. My experience extends through the recruiting, hiring, and development of effective work teams with outstanding problem solving, organizational, leadership and ethical decision-making abilities. I’ve had success in implementation and training in corporate programs and processes as well as consistently delivering outstanding customer service.  

Experience

Total Wine and More, Houston, TX

Receiving and Beer Manager (8/16 to 11/22)

Focused on the recruiting of Total Wine and More employees in Renton, WA before relocating to Houston, TX . Managed payroll budgets and payroll processing. Responsible for rollout and completion of online training courses and Covid safety protocols. Led individual development plans and progressive discipline processes. Partnered with local distributors to manage store inventory levels and product merchandising strategy. Active in the training and accountability of store teams via district meetings, in-store walks and weekly conference calls. Managed Total Wine and More receiving and warehouse storage operations as well as loss prevention.

 

CVS/Health, Renton, WA

Store Manager, Store Manager Trainee Coach, and District Scheduling Expert (06/14 to 8/16)

Assisted in the setup, training and management of Washington state’s first CVS retail pharmacy. Have been instrumental in operational efficiency and market growth in the area. Performed duties in all aspects of business operations, not limited to: customer service, merchandising, inventory control, payroll, loss prevention, employee counseling and development, etc. Led teams both by example and through consistent coaching. Have consistently delivered high performance with a need for little guidance or training. Have built strong relationships throughout the market with our leadership team. Currently the Seattle district scheduling expert, overseeing all stores scheduling efficiency and compliance, having led several training courses for our Seattle managers.

 

Rite Aid Corporation, Aberdeen, WA

Store Manager (08/03 to 08/11)

Managed and motivated work groups in order to meet and exceed numerous sales, customer service index, and

associate experience index initiatives and programs. Performed all human resources, talent management, accounting and

reporting, marketing, business operations, and inventory management roles and functions. Led and organized the

development and staffing of diverse, effective groups of people while building positive interpersonal relationships.

Education

​Syracuse University, Syracuse, NY

MBA in Marketing Management, 2014-2016

 

​University of Phoenix, Tukwila, WA

Bachelors in Human Resources Management, 2012-2014

Awards: Cum Laude, Delta Mu Delta (International Business Honor Society)

 

Olympic College, Shelton, WA

General Studies, 2011-2012

Awards: Dean’s List Member

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