JOSEPH AYALA
Customer Service / Support
About JOSEPH AYALA:
I am a well-organized and highly professional individual who desires to grow within a company. I have 2+ years of Customer support experience, 1 year of Office Administration experience, and 0.5 years of Management experience. I am well-versed in Microsoft Teams, Word, Excel, Google Meets, Docs, and Sheets. I have filing experience and proper office etiquette.
Experience
H&R Block
0.5 years
Held a CSP (Customer Support Professional) position which included managing appointments, Making calls, filing paperwork, scanning, printing, and utilizing Microsoft apps such as Teams and Word.
Macy's INC.
1 year
Held a Generalist position which included managing departments, checking out customers, dealing with situations, moving products, and organizing/restocking.
QuickChek
1.5 years
Currently holding a Shift Manager position which includes Managing money, checking variances, dealing with situations, restocking, managing the sales floor, taking calls, and cleaning.
Education
Graduated from Franklin High School with a 3.6 GPA and High School Diploma.
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