Jonathan Brandon

I’m a customer support specialist and multi‑platform gig worker who’s built a reputation for being reliable, calm under pressure, and great with people. Whether I’m helping a customer, troubleshooting an issue, or managing multiple delivery platforms, I focus on clear communication and getting things done the right way.

I’ve worked across Shipt, Instacart, DoorDash, and Roadie, where I’ve learned how to adapt fast, solve problems on the fly, and keep customers satisfied in all kinds of situations. I’m also the person independent customers, friends and family come to when they need help with phones, computers, apps, or everyday tech. I enjoy breaking things down in a way that makes sense.

I’m open to remote opportunities where I can use my customer service experience, tech knowledge, and problem‑solving mindset to make a real impact. I bring consistency, patience, empathy and a strong work ethic to everything I do.

I have experience in customer support, multi‑platform gig work, and hands‑on problem‑solving. Through Shipt, Instacart, DoorDash, and Roadie, I’ve built skills in communication, logistics, time management, and customer satisfaction. I’m used to adapting quickly, staying calm under pressure, and working independently to deliver consistent results. I also have practical tech troubleshooting experience, helping people with phones, computers, apps, and everyday technical issues.

My most valuable education comes from real‑world experience. I’ve learned customer service, communication, and technical troubleshooting through hands‑on work and daily interaction with customers. Managing multiple gig platforms has taught me logistics, problem‑solving, and how to adapt quickly in fast‑changing situations. This practical, on‑the‑job learning has prepared me well for customer support and remote service roles.