Jojo James

Senior Product with 10+ years of experience in product life cycle management driving product innovation, solution architecture, and technical leadership across diverse industries. Excel at managing complex product lifecycles, overseeing enterprise IT operations, and providing visionary leadership in senior roles. Expertise in business development, market research, and third-party partner ecosystem development.
Skilled in leading cross-functional teams, defining high-impact product roadmaps, and driving digital transformation. Expert in rolling out and launching market-leading products with market trends knowledge. Adept at aligning technical solutions with business objectives, fostering strategic partnerships, and leading customer-centric solution development.

Hanwha Vision America - Teaneck, NJ 2019 – Present
Sr. Product/Solution Manager
Product manager with Security cameras and accessories, VMS and other related 3rd party product solutions for enterprise customers in banking, retail, healthcare, and public safety. Support enterprise-grade deployments by efficiently aligning product strategy with large customer needs.
 Act as a cross-functional liaison between engineering, sales, and marketing teams to accelerate time-to-market, enhance product-market
fit, and drive customer satisfaction.
Product Management: Spearheaded the development of security cameras, AI-based IoT devices, and VMS platforms.
 Go-to-Market Strategy: Led full product lifecycle management for security solutions integrating Hanwha cameras, VMS, and third-party technologies while driving innovation from concept through commercialization.
 Product Innovation: Drove innovation in specialty camera systems by partnering closely with R&D for new product development while leading design, certification, and field readiness to meet niche regulatory and performance standards across global markets.
 Smart Surveillance Architecture: Collaborated with local partners for seamless integration between VMS platforms and smart analytics, enabling data interpretation from Hanwha cameras and external IoT sensors for mission-critical situational awareness.
 Brand Positioning: Elevated market positioning and brand influence through high-impact presence at key industry events.
 Advanced AI Analytics: Pioneered development of AI-powered edge and IoT-enabled products, delivering advanced analytics capabilities to enhance real-time notification, threat detection, and situational awareness.
 Partner Ecosystem Development: Cooperated with multiple technology partners to develop complementary solutions aligned
with the Hanwha product line, meeting complex enterprise business requirements.
Innovation Center North America, Solutions division of Panasonic. - Harrison, NJ 2012 – 2019
Sr. Manager, Public Safety Products /Solutions Engineering Team Lead

Oversaw both the Public Safety & Law Enforcement security product line and led the Solutions Engineering team. Led the development of in-car and mobile video/audio systems for public safety and law enforcement officers, serving as Product Manager and working closely with the R&D team to deliver mission-critical solutions. Created streamlined engagement protocols as a Team Manger that improved internal responsiveness, clarified technical scope early, and reduced turnaround times on complex enterprise projects. Served as the strategic interface between enterprise customers and project stakeholders.
 Technical Team Leadership: Transformed solution delivery across multiple industries by leading a team of engineers specializing in healthcare, education, food services, hospitality, and public safety while aligning client outcomes with core technologies.
 Scalable System Design: Championed a shift toward outcome-based solution engineering, transitioning the team from a traditional product-support model to a consultative approach focused on solving business problems with scalable architectures. 

 Technical Risk Mitigation: Led full project life cycles such as early-stage consultation, risk planning, system design, and
implementation while confirming on-time project delivery.
 Team Training: Optimized engineering performance through capability development, launching skill enhancement programs,
knowledge-sharing practices, and collaborative design sessions that elevated technical output and team engagement.
 Security Ecosystem Development: Led the product direction for Panasonic’s mobile video and in-car surveillance platform
while ensuring alignment with public safety agency needs and overseeing integration into larger security ecosystems.
Panasonic B2B Solutions Company of North America - Newark, NJ 2010 – 2012
Sr. Solutions Engineer, Healthcare
Introduced a telehealth solution enabling remote consultations between EMTs and physicians, expanding access to care and improving
emergency response workflows. Orchestrated cross-functional technology initiatives within hospitals, delivering scalable Panasonic based
ecosystems that bridged patient engagement, clinical workflows, and backend IT systems.
 Healthcare Technology Strategy: Drove 12% surge in healthcare vertical sales (FY2011) by devising customized solutions that
aligned hospital technology investments with operational goals.
 Clinical Needs Analysis: Served as the Lead Engineering Advisor to PSCNA’s healthcare sales and business teams, translating
clinical needs into scalable, tech-driven solutions across large health systems.
 IT Infrastructure: Oversaw the integration of advanced patient media platforms through partnership with Cisco, modernizing
inpatient experiences and supporting IT infrastructure transformations across hospital networks.

Additional experience

• Product Engineer, Panasonic Toughbook Division - Secaucus, NJ
• Handheld Engineer, Motorola Solutions - Holtsville, NY
• System Engineer, H/W | GET Group Holdings Ltd. - Various Locations

• MBA in Project Management
• Walden University - Minneapolis, MN. BS in Electronics & Communication Engineering