John Puglisi

INFORMATION TECHNOLOGY SR INFRASTRUCTURE ENGINEER with experience in Batch Scheduling administration, Data Integrator (DI) Datawarehouse/ ETL process application support. 

FTP File Transfer Protocol, IAM Identity Access Management and Disaster Recovery roles and responsibilities, proven problem solver that strives to deliver excellent results. Critical thinker with a passion for providing the highest level of efficiency and customer satisfaction. Adept at managing multiple projects while meeting strict deadlines.

IT Professional with over 30 years of experience. Experience in working with product owners, Product Managers, stake holders, and subject matter experts (SME’s). Experience in Identity and Access Management (IAM) and Role Bases Access Control (RBAC) implementation.

Have in-depth knowledge of core banking FIS systems that support Commercial, Retail, Trust, (All Banking) applications. Performed user access management provisioning for various systems including add, modify, and delete access functions for users via our approved access manager requests with the highest level of accuracy as well as performing needed documentation modifications as system requirements change and require updates. Also trained junior staff members on all Banking applications as well as continuously seeking opportunities to improve system processing via automation techniques. 

Within the Computer Operations role our duties also included creating, modifying, and deleting various complex job scheduling workflows for all Banking applications and supporting all client requirements via a 24X7 on call schedule.

Also familiar with FISERV and Jack Henry concerning the detailed information mentioned above as these systems were used at various times during our Banking conversions. 

(CPI) Computer Processing Institute for Computer Operations (Bridgeport, CT) 

Housatonic Community College, Computer Information Systems (Bridgeport, CT)

Sacred Heart University, (BEI) Mechanical Engineer (Bridgeport, CT)