John Miller
Tourism / Travel / Hospitality
Services offered
Multi-Unit Hospitality Leader | As a Managing Partner and a hands-on hospitality leader, my focus is on driving the growth and operational excellence of a multi-unit portfolio of successful sports bar concepts. My passion goes beyond the numbers; it's about building vibrant community hubs where every detail is fine-tuned for the ultimate guest experience.
Experience
GENERAL MANAGER | INSPIRE BRANDS. NY/LI
In my current role, I direct the overarching business strategy and market growth for a portfolio of Buffalo Wild Wings restaurants. I am responsible for successfully piloting and launching new corporate technology and menu initiatives to enhance guest experience and efficiency. Through these efforts, particularly by forging strategic local partnerships, I have expanded our market penetration and increased off-peak traffic by 12%.
MANAGING PARTNER | CHILI'S. HUNTINGTON BEACH, CA
Direct the daily execution of all front- and back-of-house operations, ensuring unwavering adherence to Chili's brand standards. By championing a guest-first service model, my team and I have elevated guest satisfaction scores by 25%. My leadership focuses on creating a vibrant, welcoming atmosphere that drives repeat business and solidifies our position in the community
MASTER MARKETING | UCLA.WESTWOOD,CA
Master of Science in Business Analytics, Marketing Analytics Track
In my current role, I direct the overarching business strategy and market growth for a portfolio of Buffalo Wild Wings restaurants. I am responsible for successfully piloting and launching new corporate technology and menu initiatives to enhance guest experience and efficiency. Through these efforts, particularly by forging strategic local partnerships, I have expanded our market penetration and increased off-peak traffic by 12%.
Direct the daily execution of all front- and back-of-house operations, ensuring unwavering adherence to Chili's brand standards. By championing a guest-first service model, my team and I have elevated guest satisfaction scores by 25%. My leadership focuses on creating a vibrant, welcoming atmosphere that drives repeat business and solidifies our position in the community.
Master of Science in Business Analytics, Marketing Analytics Track
BACHELOR'S SCIENCE | CSLB.LONG BEACH,CA
Graduated from California State University, Long Beach with a BS in Graphic Design, gaining comprehensive skills in typography, branding, UI/UX principles, and print production through a project-based curriculum.
Education
BACHELOR'S SCIENCE | CSLB.LONG BEACH,CA
MBA/ MARKETING | UCLA.WESTWOOD,CA
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