Jeremy MacDonald

Dedicated and mission-driven professional with over 20 years of experience in physical security across both military and government sectors. I bring a unique blend of technical acumen, leadership, and operational expertise, with 6+ years in AV installation and design, and 3 years supporting senior government leadership as a Protocol Analyst and Mission System Operator.

A retired U.S. Navy Master-at-Arms, I’ve led teams of over 100 personnel and operated in high-stakes environments that demand precision, discretion, and integrity. I hold a current TS/SCI clearance and have extensive experience working in SCIFs and with classified materials and documentation.

AV Design Engineer III                                                                                                                             July 2024 – Present
Chugach Government Solutions – NIWC, Colorado Springs, CO

• Design Engineer for high-level AV system packages for the Consolidated Space Operations Facility (CSOF) and The United States Space Command (USSPACECOM)adhering to Naval Information Warfare Center (NIWC) standards and Shore Installation Process Handbook (SIPH) guidelines.
• Provided Installation Design Packages (IDPs) for 7 AV/VTC conference rooms, 4 executive-level offices, and 1 administrative space.
• Developed detailed AV design documentation using Visio, AutoCAD, and Microsoft Excel, including floorplans, elevation layouts, rack diagrams, Equipment Designation Lists, Master Parts Lists, and AV Switch Matrix sheets.
• Collaborated with the AV engineering team to standardize design templates, improving consistency and efficiency across multiple projects.

VTC Engineer I                                                                                                                                     March 2019 – July 2024
NMR Consulting – Schriever SFB, CO

• Led integration and installation of Audio/Video (AV) and Video Teleconferencing (VTC) systems, including rack configuration, diagram updates, system programming, testing, and end-user training.
• Installed and mounted AV components including displays, speakers, microphones, and cameras; ensured all hardware was properly labeled and documented.
• Collaborated with programmers to implement and troubleshoot control system code during system commissioning.
• Provided after-hours mission-critical AV support for Missile Defense Agency (MDA) tenants.
• Served as subject matter expert (SME) for audio and video distribution systems supporting agency-wide mission operations and events.
• Assisted with new personnel onboarding: facilitated training, badge and CAC acquisition, and equipment requests (laptops, VoIP phones, and conferencing tools).

Protocol Event Management Specialist                                                                              February 2016 – March 2019

People Tec, Schriever SFB, CO

• Served as Subject Matter Expert (SME) for the operation of Presentation Center AV systems supporting Missile Defense Agency (MDA) test events and special operations, including Ross Acuity video switchers, AMX touch panels, Yamaha sound boards, and Christie Spyder video processors.
• Designed and managed complex video switching matrices for MDA events, coordinating with internal tenant commands and two joint military commands; streamlined matrix creation process and trained team members.
• Successfully planned and executed high-visibility events, conferences, and foreign dignitary visits involving up to 400 participants; managed all aspects including scheduling, logistics, onsite execution, and post-event assessment.
• Utilized Joint Personnel Adjudication System (JPAS) to screen visitors, arranged secure transportation, issued restricted area badges, and coordinated with multiple commands to meet security and protocol requirements.
• Maintained classified storage of hard drives and solid-state drives (SSDs) used in secure recordings, ensuring compliance with all security handling and documentation procedures.

Cable/Furniture Install Technician                                                                           September 2012 – February 2016

Northrop Grumman, Schriever AFB, CO

• Led multiple cable installation projects from planning through execution, including creation of cable data sheets, cable plant updates, time estimates, equipment setup, and coordination with project managers, install teams, security, and end users.
• Applied standard operating procedures for testing, labeling, and documenting various cable types to ensure compliance with MIDOC building standards.
• Performed end-to-end testing of video paths, Ethernet networks, and fiber optic cabling to validate connectivity and system integrity.
• Selected to support the Missile Defense Agency (MDA) Aegis Ashore installation at Pacific Missile Range Facility (PMRF), Hawaii, due to strong performance and reliability.
• Utilized Remedy and Cable Plant Management software for data entry, change requests, incident tracking, and cable labeling documentation.

NRU Security NCO / Lead Petty Officer (LPO) (Retired)                                               October 2021 – January 2025

U.S. Navy Reserve – NRU SOCNORTH, Peterson Space Force Base

• Supported active-duty component by onboarding newly assigned Navy Reservists; reviewed and processed documentation for Restricted Area Badges and account provisioning to ensure timely mission access.
• Coordinated and delivered annual General Military Training (GMT) in alignment with Navy Reserve Force requirements and SOCNORTH mission objectives.
• Served as Special Security Representative (SSR) for mission support; managed T-SCIF access control, monitored security protocols, and verified badge display and access list compliance during operations.
• Acted as Lead Petty Officer (LPO) for the unit; mentored junior enlisted personnel, tracked training compliance, and maintained readiness documentation to ensure full operational support capability.

Lead Petty Officer (LPO)                                                                                                                     July 2018 – October 2021

U.S. Navy Reserve – Operational Support Unit 1914, Fort Carson, CO

• Directed daily operations, training coordination, and administrative support for over 90 Sailors; ensured readiness across personnel, mission support, and mobilization requirements.
• Solely managed unit accountability using the Electronic Drill Management (EDM) system; approved rescheduled drills and authorized absences while maintaining 100% tracking accuracy ahead of each drill weekend.
• Mentored junior Sailors on Navy Reserve policies, career development, training expectations, and mobilization readiness; set individual goals and provided one-on-one guidance to foster professional growth.
• Delegated responsibilities and assignments to junior Sailors, fostering leadership development and ensuring full mission readiness.
• Recognized as Reserve Sailor of the Year, FY19, FY20, FY21, and earned multiple Sailor of the Quarter awards at Navy Operational Support Center Fort Carson.
• Utilized Remedy and Cable Plant Management software for data entry, change requests, incident tracking, and cable labeling documentation.

National American University – Bachelor of Science in Criminal Justice
Graduated 2018

Intellitec College – Associate of Occupational Studies in Computer & Network Systems Technician
Graduated 2012