Jennifer Mogollón

Industrial Engineer with experience in administrative management, implementation of the Occupational Health and Safety Management System (SG-SST), customer service, supplier management, petty cash handling, inventory, filing, social security affiliation, and proficiency in Microsoft Office. A responsible, dynamic, and adaptable individual capable of working under pressure and committed to teamwork with a results-oriented approach.

DECOYESOS
Position: Administrative and Sales Coordinator
Responsibilities: Oversaw and streamlined administrative processes, ensuring operational efficiency. Provided customer service and support to enhance sales performance. Supervised and maintained quality control standards for finished products. Coordinated inventory management and ensured proper handling of documentation.
Period: July 2021 – October 2023

36PT
Position: Auxiliar en Seguridad y Salud en el Trabajo
Responsibilities: Handled phone inquiries and provided information to clients. Managed both physical and digital correspondence. Assisted office visitors and addressed their concerns. Safeguarded and archived important documentation. Prepared invoices and facilitated payroll for employees. Maintained an agenda to track meetings, calls, and scheduled appointments. Processed administrative records and procedures.
Period: April 2022 to June 2022

WORLD VISION
Position: Occupational Health and Safety Intern
Responsibilities: Execute activities related to the SG-SST, submit timely reports, and support processes in the People and Culture area.
Period: March 2021 – May 2021 (400 hours)

OZ Ingeniería Group S.A.S.
Position: Administrative Assistant
Responsibilities: Manage correspondence, filing, scheduling, social security, and customer service.
Period: February 2019 – July 2020 (1 year and 5 months)

Frontera Energy Corp.
Position: Administrative Intern
Responsibilities: Supervise security staff, prepare billing reports, and manage biometric systems.
Period: May 2018 – November 2018 (6 months)

San Mateo University Foundation
Position: Commercial Advisor
Responsibilities: Handle admissions, guide and support clients, follow up on databases, and provide Call Center support.
Period: November 2016 – August 2017 (10 months)

SOTECOL - Colombian Technical Society
Position: Management Assistant and SG-SST
Responsibilities: Assist, coordinate, and execute managerial tasks, including performing bank-related tasks, handling correspondence, managing schedules, and organizing management files. Oversee and carry out activities required for the implementation of a Management System, collaborating with an external company on the integration, operation, and continuous improvement of the Occupational Health and Safety Management System (SG-SST), ensuring compliance with legal requirements. Prepare, review, and keep updated, according to established procedures, the hazard and risk matrices related to occupational health and safety within the company.
Period: May 2014 – August 2016 (2 years and 3 months)

ACADEMIC BACKGROUND

Industrial Engineering
San Mateo University Foundation (2016-2 – 2021-1)

Technologist in Production and Quality Management
San Mateo University Foundation (2018-2 – 2019-2)

ADDITIONAL TRAINING

General English - ISS Language and Career College of BC (Vancouver -Canada) December 2023 - July 2024

Diploma in Scrum Foundations – EXACOM I.T. (60 hours)

Diploma in Quality Management – San Mateo University Foundation (50 hours)