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Jennifer Edwards

Jennifer Edwards

Director of Healthcare Operations & Strategy

Healthcare

Los Angeles, Los Angeles

Social

Services offered

I am a healthcare operations and strategy leader with over 20 years of experience driving financial performance, revenue cycle optimization, and operational transformation across hospitals, clinics, and health plans.

My background spans patient access, billing and collections, denial management, payer strategy, and enterprise financial reporting, with hands-on leadership across Epic, NetSuite, and enterprise revenue systems. I have partnered closely with executive leadership, finance, IT, and clinical teams to translate complex data into actionable strategies that improve cash flow, reduce risk, and strengthen organizational sustainability.

I am known for building structure where none exists, aligning operations with financial strategy, and leading cross-functional initiatives that improve performance while maintaining patient-centered care. My work has supported nonprofit, community-based, and large health systems navigating financial pressure, workforce challenges, and regulatory complexity.

I am pursuing Director-level roles in Healthcare Operations and Strategy where I can lead system-wide improvements, mentor teams, and help organizations operate smarter, stronger, and more sustainably.

Healthcare operations
Strategy
Revenue cycle optimization
Denial management
Patient access
Billing and collections
Approximate rate: USD$ 175 per hour

Experience

I am a healthcare operations and strategy leader with over 20 years of experience supporting hospitals, clinics, and health plans through operational improvement, revenue cycle optimization, and financial performance management. My career spans patient access, billing and collections, denial management, payer policy analysis, budgeting, and enterprise reporting.

I have led and supported cross-functional initiatives across Epic and NetSuite environments, partnering with finance, IT, clinical, and executive leadership to stabilize operations, improve cash flow, and implement scalable processes. My experience includes both large health systems and community-based nonprofit organizations navigating financial pressure, regulatory complexity, and workforce challenges.

I bring a structured, data-driven approach to operations and am known for translating complex information into actionable strategy that strengthens organizational sustainability and patient-centered care.

Education

Master of Business Administration (MBA) – Business, Operations & Strategy

Bachelor’s Degree – Healthcare Administration and Healthcare Management 

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