Jennifer Baker

I have over 20 years of experience in operations management, quality control, and real estate valuation, with a strong background in team leadership, process optimization, and data-driven decision-making. Throughout my career, I have successfully managed teams of 30+ employees across on-site, remote, and satellite locations, ensuring high performance and efficiency.

I have over 20 years of experience in operations management, quality control, and real estate valuation, with a strong background in team leadership, process optimization, and data-driven decision-making. Throughout my career, I have successfully managed teams of 30+ employees across on-site, remote, and satellite locations, ensuring high performance and efficiency. 

As an Operational Quality Control Manager, I have led quality assurance initiatives, maintaining a 99.72% YTD on-time QC percentage for five consecutive years. I have extensive experience in financial management, vendor invoicing, and cost analysis, overseeing multi-department billing and ensuring accurate reporting. My expertise in UAT testing, software implementation, and workflow automation has helped streamline operations and improve productivity. 

In previous roles, I played a key role in developing and implementing training programs, creating standardized procedural guides, and improving valuation accuracy through data analysis and compliance audits. I have worked extensively with real estate valuation products, legal documentation review, and market forecasting, ensuring accurate assessments and regulatory compliance. 

My ability to analyze complex data, optimize workflows, and drive operational improvements has been instrumental in achieving business goals. I excel in cross-functional collaboration, process innovation, and team development, making me a valuable asset to organizations looking for a strategic and results-driven leader.

I hold a Real Estate Lance's and I am USPAP certified.