Jenifer Thangaraj

I am a Business Analyst with development background, having 18 years of experience in Banking, Health care and Insurance domains.I have functional experience in implementing payment hub (Finastra’s Banking product - Global Payment Plus) for real time payment and wire processing for corporate and institution at the PNC Bank.I have experience in developing the trading platform for variable investment products for the Hartford wealth management group which include price (AUV, Dividend) calculation for insurance products, process trade data, populate accounting ledger and send final settlement data to the bank.

Business System Analyst, PNC Bank - Jan 2016 - Present

Gathered and analysed user requirements for real-time payment processing systems, including RTP and Zelle, and created detailed user stories with
acceptance criteria using JIRA.
Designed payment flow diagrams incorporating validations such as duplicate checks, fraud detection, account validation, memo posting, and
payment completion.
Developed functional stories to support administrative messaging (e.g., sign-on/sign-off) with The Clearing House and payment processing.
Utilized Confluence for project planning, progress tracking, and stakeholder reporting.
Facilitated Agile ceremonies, including backlog grooming, sprint planning, and daily standups to ensure efficient team collaboration.
Achieved infrastructure cost savings of $200,000 annually through optimization initiatives.
Authored technical tasks for implementing real-time payment processing across two data centres with zero downtime.
Enhanced the onboarding process to improve efficiency and user experience.
Created technical tasks for CI/CD tool integration and defined non-functional requirements for system monitoring.
Conducted data mapping for general and regulatory reporting requirements.
Performed unit testing on real-time payment processing systems to ensure functionality and reliability.
Coordinated with interfacing teams to manage system changes and testing efforts effectively.

Backend Developer, CVS - Aug 2015 – Dec 2015

Developed PL/SQL components for Thera call Dose titration project and created complex SQL queries using SPARCS (Specialty Pharmacy Account
Receivable Computer System) User Query tool for various projects, including Bayer oncology initiatives.
Implemented data setup and management for patient records, prescriptions, and order downloads in HBS and SPARCS applications to support EDW
requirements for SPARCS and RX Connect.
Conducted comprehensive data analysis on patient, doctor, clinical, and titration data, focusing on scalability, consistency, and accuracy. Analysed
prescription, refill, enrolment, cancellation, and insurance verification data to meet business objectives.
Actively participated in all phases of software development, including requirements analysis, design and test case documentation, coding, testing, and
client coordination for UAT.
Performed thorough design and code reviews for modules in the build phase, ensuring high-quality, bug-free deliverables.
 

Backend Developer, The Harford - Nov 2007 - Aug 2015

Developed and maintained of "VIPSTAR" trading application, coordinating onshore and offshore teams for enhancements and production support.
Developed SQL wrappers for reporting, creating comma-delimited and position files. Implemented UNIX components to invoke SQL wrappers via
Autosys scheduling tool.
Conducted thorough reviews of project deliverables, including estimations, impact analyses, designs, test cases, and code, ensuring adherence to
architectural standards and functionality requirements.
Optimized build performance using SQL plan and statistics information.
Supported system integration and business acceptance testing, coordinating with QA teams and end-users.
Managed production implementations and integrations with existing systems.
Successfully handled internal and external audits and participated in disaster recovery and failover environment testing.
Implemented critical enhancements to improve application stability and resolved service interruption incidents within SLA, mitigating potential
financial risks.

Bachelor of Technology: Computer Science - Aug 2003 - Apr 2007