About Jeehyun Kim:
A customer service professional with a proven track record in a busy service industry. Responsible and communicative. Fast learner, a great team member.
Experience
Have Some Coffee (Barista/Server May 2021 - Sep 2022)
● Crafted and served 30+ drink varieties, working end-to-end efforts for customer satisfaction, including but not limited to taking orders, handling cash/payment (POS), managing satisfaction, etc. in a fast-paced environment
● Maintained cleanliness of working area, dining area, inside and outside of cafe, etc.
● Ensured pleasant experience for all customers, including but not limited to managing hostile customers, building relationships with regulars, using interpersonal and customer service skills
● Lifted 30+ lbs if necessary and stood/worked for 7+ hrs at any given time
Education
University of California, Berkeley Bachelor of Arts, Media Studies
Minor in Political Economy
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