Jean McKee

I successfully manage cross-functional teams and ensured the development of efficient systems to meet business needs. My expertise in strategic planning, financial analysis, and project management has consistently driven operational success. I have a proven track record of translating customer requirements into actionable plans, defining roadmaps, and communicating expectations to engineering teams. 

• Directed a growing organization of 75+ employees and offshore analysts, ensuring operational excellence in claims and prescription data processing, regulatory compliance, and service delivery.
• Managed delivery teams responsible for 1200+ recurring client deliverables, ensuring accuracy, timeliness, and compliance with internal and external requirements.
• Monitored claim metrics and operational performance, developing action plans to close performance gaps and improve efficiency.
• Partnered with cross-functional stakeholders to design internal tools and processes, enabling compliance with Medicare, Medicaid, and privacy requirements.
• Served as primary liaison between client operations, IT, and leadership to support audits, regulatory inquiries, and implementation of new operational initiatives.
• Established onboarding and mentoring programs that strengthened workforce capabilities, ensuring operational readiness for new business expansion.
• Provided data analysis and insight to support clients and business development team

Master of Business Administration (MBA) | University of Phoenix | Phoenix, AZ | Expected 02/2025
• GPA: 3.9 | President’s List (Fall 2024) | Member, National Society of Leadership and Success (NSLS)

Bachelor of Science, Nutrition in Business | Arizona State University | Tempe, AZ | 1997
• GPA: 3.9 | Dean’s List (1996, 1997)