Janae Miller

Dedicated and results-driven professional with a proven ability to lead, professional, and build strong teams. Experienced in leveraging communication, diplomacy, and analytical skills to resolve administrative and customer service issues. Skilled in engaging with legislative leaders, conducting training sessions, and promoting inclusion as a business strategy. Eager to apply a versatile and adaptable skill set to an opportunity that fosters professional growth.

Sight Unseen LLC | Columbus, Ohio
Founder and Project Manager (Consulting or Contract Basis) | 2014 – Present

• Founded and managed a company dedicated to advocating for visually impaired individuals and educating businesses on disability inclusion.
• Conducted social entrepreneurship workshops and training for employers committed to improving workplace inclusion for individuals who are blind, visually impaired, or hard-of-hearing.
• Consulted with employers on problem-solving, equity, and inclusion issues to demonstrate the value of hiring persons with disabilities.

The Harmony Project | Columbus, Ohio
Program Assistant (Contract) | 2017 – Present

• Supported the Program Director and Executive Director in planning and executing all programs, contributing to the organization's mission of building a connected community through music and education as one of Columbus’s premier local not-for-profits. 
• Assisted Friends of Harmony, serving 80 participants, with outreach, fundraising, and new member recruitment.
• Organized and set up for rehearsals and concerts, and managed various office duties.

The State of Ohio Department of Administrative Services | Columbus, Ohio
EEO Technician Apprentice, Equal Opportunity Division | 2020 – 2021

• Monitored lapsed certifications for over 1,700 minority and women-owned businesses that were registered in the Business Enterprise Program.
• Coordinated communication between staff and constituent businesses and served on the complaint/FAQ team.
• Promoted disability inclusion across Ohio as a member of The Action, Access, and Attitude Working Group.

Ohio Statewide Independent Living Council | Columbus, Ohio
Receptionist/Office Support | 2013 – 2014

• Assisted the Executive Director and staff with administrative tasks, including creating information packets for clients who are seeking information regarding independent living options for individuals with disabilities.
• Developed new communication protocols and services to improve office efficiency.
• Handled general office management, including managing phones and documents.

Huntington National Bank | Columbus, OH
Receptionist/Office Support Associate | 2004 – 2013

• Managed and routed an average of 250 incoming calls per day for the multi-state financial institution.
• Developed weekly reports for management and maintained daily records of approximately 50 sales referrals.
• Advocated for workplace equity and inclusion as a member of the bank's Diversity and Inclusion Council.

VOLUNTEER & COMMUNITY ENGAGEMENT

Columbus Advisory Commission on Disability Issues | Columbus, Ohio
Commissioner | 2023 – Present

• Appointed as one of 11 commissioners to advise the Mayor's Office and City Council on policies and services affecting individuals with disabilities in Central Ohio.

Greenleaf Job Training Services | Columbus, Ohio
Member of the Board of Directors | 2022 – Present

• Chair of the Stakeholders Advisory Committee, responsible for ensuring the Board of Directors properly executes strategic plans for the organization's vision of assisting individuals with disabilities seeking employment. 

American Council of the Blind | Columbus, Ohio
Columbus Chapter President & Member of the State Affiliate Board of Directors | 2021 – Present

• Leads the local chapter and serves on the state-level Legislative and Membership Committees, working to engage legislative leaders in Washington D.C. on issues affecting the blind community.

I have a Bachelor's Degree in Communication Studies with a Minor in Sociology.  I have also completed relevant training, such as Leadership Education in Neurodevelopmental and Other Related Disabilities (LEND) at The Ohio State University

• Completed 300 hours of graduate-level training focused on improving the health of children with neurodevelopmental and other related disabilities.

I also complete a Windmills Disability Trainer program at Milt Wright and Associates.

• Certified to facilitate attitudinal training to help human resources and corporate leadership change biases around hiring people with disabilities.