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JAMES RICH

JAMES RICH

BARBER,WELDER,CUSTOMER SERVICE.

Manufacturing / Mechanical

Dunnville, Town of Dunn, Dunn

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About JAMES RICH:

I am a hard working indiviual who likes to get as much expirence under my belt as posible 

Experience

JANUARY 2022 TO APRIL 2023

WORK AT HOME AGENT, COX COMMUNICATIONS 

◆ Assist customers with assistance ranging from troubleshooting service equipment, answering billing questions, and scheduling appointments 

◆ Promote revenue by upselling customer products  

FEBRUARY 2020 TO MARCH 2021

VIDEO REPAIR AGENT, CHARTER COMMUNICATIONS 

◆ Assist customers with requests ranging from scheduling appointments to billing ◆ Uses understanding of technology and communication devices to effortlessly troubleshoot  issues with customers equipment (e.g. cable box, DVR, remote, modems) 

JULY 2017 TO SEPTEMBER 2018

HOME BASED RESERVATIONS AGENT, AMERICAN AIRLINES 

◆Answered telephone inquiries regarding fares, schedules, special services, and made  reservations for air travel on American and other carriers 

◆ Quoted fares, provided flight information, & frequently resolved difficulties associated with a  passenger's travel 

Education

MARCH 2021 

WELDING CERTIFICATE, SANDHILL COMMUNITY COLLEGE   

JUNE 2016 

HIGH SCHOOL DIPLOMA, EAST WAKE HIGH SCHOOL 

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