James Kerzic

Recently certified Nursing Assistant and (pending)Phlebologist with a strong foundation in clinical procedures, patient care, and specimen collection. I have proven experience in high-volume logistics and customer service environments, recognized for precision, reliability, and teamwork. Seeking leverage transferable skills including task efficiency, communication, and attention to detail in a healthcare setting that values dedication and growth.

Emergency Room Technician Program
Green River College — Auburn, WA April 2025 – September 2025

Completed coursework in emergency care, phlebotomy, patient interaction, and clinical procedures
• Certified Nursing Assistant, September 2025
• (Pending)Certified Phlebologist, September 2025 (transcripts submitted pending approval)
• Trained Emergency Room Technician, September 2025
• CPR Certified  
SKILLS & ABILITIES

Certifications & Skills
• Emergency Room Technician Certification (2025)
• Certified Phlebologist (2025)
• CPR/BLS Certification (if applicable)
• Specimen handling and venipuncture
• Patient communication and bedside manner
• Inventory and logistics management
• Training and team leadership
• Time management and multitasking 
 

EXPERIENCE

QFC (Kroger) – Maple Valley, WA
E-Commerce Clerk & Trainer December 2021 – Present
• Trained new associates in inventory management, order accuracy, and customer service protocols
• Maintained high standards of organization and time-sensitive task execution
• Recognized multiple times by management and customers for exceptional service and reliability
• Skills leveraged for healthcare:
• Precision in handling and labeling (critical for specimen collection)
• Training and mentoring (valuable in collaborative nursing environments)
• Customer-focused communication (essential for patient interaction) 
Amazon Fulfillment Center
Warehouse Associate
Received and processed incoming stock and materials
• Picked and packed orders with consistent accuracy
• Fast-paced task execution under pressure
• Attention to detail in handling sensitive items
• Physical stamina and focus June 2021 – December 2021
 

Emergency Room Technician Program
Green River College — Auburn, WA April 2025 – September 2025

Completed coursework in emergency care, phlebotomy, patient interaction, and clinical procedures
• Certified Nursing Assistant, September 2025
• (Pending)Certified Phlebologist, September 2025 (transcripts submitted pending approval)
• Trained Emergency Room Technician, September 2025
• CPR Certified  
SKILLS & ABILITIES

Certifications & Skills
• Emergency Room Technician Certification (2025)
• Certified Phlebologist (2025)
• CPR/BLS Certification (if applicable)
• Specimen handling and venipuncture
• Patient communication and bedside manner
• Inventory and logistics management
• Training and team leadership
• Time management and multitasking