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Very dependable, goal driven, and helpful.
High School Diploma
Trainer for new employees. Evaluate hardship documentation from borrowers to determine if there is any assistance that fits their needs available while staying in accordance to all investors Fannie Mae, Freddie Mac, and Private guidelines. Sort through documents and decide if any other documents are needed by a certain date regarding guidelines of the investor. Contact borrowers regarding documents needed. Multitasking and communicate directly with borrowers. Responding to emails, faxes, and call backs. Printing and mailing legal mortgage documents per investor guidelines and/or customers request.