
Jaiden Watkins
Administrative
About Jaiden Watkins:
I am a DMV native that loves to try new food and experience new activities. Hardworking and efficient customer service professional with strong communication and problem-solving skills, dedicated to providing superior level customer service in a fast-paced environment to increase company revenue and customer experience.
Experience
Lead Hostess
Charlie Palmer Steak ‐ Washington, DC
Oct 2021 ‐ Current
Accustomed to anticipating guest needs and quickly making decisions, often times without all the necessary resources, while working in a bustling environment turning over 400 + covers daily in both our dining and private rooms.
Exceptional interpersonal skills with an aptitude for building rapport with high-ranking officials, including, but not limited to members of congress, senate, world leaders, ambassadors, and CEO's of well-known corporations.
Personable, enthusiastic, and reliable customer service professional dedicated to providing exemplary-rated performance as a hostess for an upscale, high-volume steakhouse.
Possesses a talent for quickly resolving issues prior to escalation while multitasking and remaining professional and courteous in a fast-paced environment.
Valued for work ethic and “can-do” attitude—cheerfully pitching in where needed to deliver a premium guest experience.
Diplomatic in handling sensitive guest situations with discretion and a high level of confidentiality while still maintaining smooth front house operations.
Education
Associate of Arts : Business Administration, Minor in Information Technology Northern Virginia Community College ‐ Alexandria, VA
- GPA: 3.5
- Dean’s List Honoree
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