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Tobyhanna
Jahn Kefa

Jahn Kefa

Customer Service / Live Events Production

Customer Service / Support

Tobyhanna, Township of Coolbaugh, Monroe

Social

Services offered

Customer service and clerical support across call-centers, office, retail, academia, and industry. Articulate, with accurate documentation and a consistent workflow. Strong computer background. Comfortable with phone, email, on-site or remote work. Experience in live events & human services.

Live events production
Customer service
Clerical support
Approximate rate: USD$ 25 per hour

Experience

An eclectic work history has developed the effective qualities I exercise when conducting business.  I offer a calm focused approach toward processes and tasks. Engagement in every customer with respect and approval; helps me retain the customer base.  Strong communication skills, steady under pressure, and comfortable with order entry, documentation, and maintaining accurate customer records. I am seeking steady, immediate, rewarding employment.

Education

EDUCATION A.A. Fine Arts / Theater Arts, Honors — Berkshire Community College · Pittsfield, MA · 2010–2018 Technical Theater & Performing Arts.  —  Continued studies in Business Management, Mathematics, and Statistics. 

Additional Studies:  Franklin Pierce College — Liberal Arts · 
Nassau Community College — English Composition · 
Grumman Data Systems — Computer Operations ·
New York Institute of Technology — Sociology · 1980–1985

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