Jagan Rengarajan

Result-oriented, customer-centric professional seeking to leverage experience to help organizations exploit the benefits of Siebel and CRM, having around 12+ years of Extensive Technical experience as a Siebel Administrator in the Areas of Siebel Using Siebel (Siebel Server Admin, Tools, EIM, Assignment Manager, Workflow Manager). Expertise in OBIEE/OBIA application environment set up and migration.

PROFESSIONAL EXPERIENCE 
Navisite.  Oct 2016 – Till date 
Role:   Senior Siebel/OBIEE/Middleware Administrator.                        Client – Dassault Systemes, USA          

Responsibilities
• To support development, qual, testing and production environments
• To troubleshoot technical issues arising in the Siebel application.
• To coordinate technical changes with infrastructure and networking teams, as well as other internal and integration teams involved with the Siebel application.
• To deploy and migrate code to User acceptance test (UAT) and to Production environment.
• To take care of Filesystem archival.
• To set up log archival system for all the application integrated with Siebel.
• Upgraded Siebel application from IP 15 to IP18.10
• Upgraded Siebel application from IP 18.10 to IP 20.5
• Upgraded Siebel application from IP 20.5 to IP 21.1
• To set up SQL Server Database environment
• To recommend infrastructure and architectural changes to the environment on need basis to improve performance.
• To apply operating system patches, Siebel application patches to the application and database environment across all the servers in production environment.
• To set up a monitoring system and health check process for all the production servers.
• Proactively monitor all the key areas of the application to avoid any outages.
• Repository migration between Test and Production environments.
• Deployment of srf in both User acceptance test (UAT) environments and in Production environment for all the 15 languages involved with the Siebel application.
• Deployment of RPD and Catalogs, Informatica and DAC imports, to non-production and production environments.
• Upgrade of OBIEE 11g to OBIEE 12c
• Lift and Shift of OBIEE application to AWS/AZURE cloud.
• Apply month/quarterly security and application related patches released by Oracle.
 

• Master’s in information technology, India (M. Sc IT)
• Master’s in commerce and Accounting, India (M. Com)
• Bachelor of Commerce, India (B. Com)