Jaga Dheesan

Motivated Information technology professional with 14 years’ experience with software quality assurance/quality control practices and methodologies, leading testing and implementation of software solutions across multiple industries. Strong analytical and troubleshooting skills working in cross-functional and cross-organizational teams.

• Overall 19 years of experience in all aspects of the Software Development Life Cycle, specializing in Quality Assurance Process and Methodologies.
• Specialized in Functional & Automated testing for various Healthcare, ERP, POS, Insurance, ecommerce, airlines of web & mobile applications 
• Profound experience in Healthcare domain
• Manage SIT, UAT, End to End testing, Risk Based Testing, Webservices , Automation (ALM/QTP/Selenium/Appium/RestAssured) and POS testing (iOS/Android) activities.
• Excellent knowledge in SDLC and STLC life cycle and testing documentation.
• Extensive working experience in Functionality, System, Unit, Integration, Front-End, GUI, Back-End, End-to-End, Compatibility Testing, Usability Testing, Regression, SIT, UAT, Acceptance & Configuration testing under SDLC.
• Good understanding and 9 years of hands on experience in agile methodology.
• Proficient with development of Test Plans, Test Scripts, Test Cases and executing them and have experience with development of Test Cases from Use Cases
• Strong experience on Defect management tools like HP ALM, Rally, JIRA and TFS
• Extended experience of API Testing using SoapUI and Selenium Webdriver using Cucumber for BDD framework
• Resource management, Capacity Planning, Risk Assessment and Governance. 
• Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations, metrics, estimations and budgeting.
• Hands on experience to handle multiple testing projects

Master Degree in Physics