Jacob Gatlin

I am a results-driven Operations Leader with 10+ years of progressive experience in manufacturing, logistics, and contract-based operations. I’ve managed multimillion-dollar budgets, led teams of up to 60 employees, and optimized high-volume workflows across manufacturing plants and urban operations.

Skilled in SAP ERP systems, workforce planning, HR leadership, compliance, and process optimization, I transform underperforming operations into efficient, accountable, and data-driven teams. My experience spans high-volume manufacturing, supply chain management, and public-sector contract operations, with a proven track record of improving throughput, reducing costs, and enhancing team performance.

I thrive in dynamic, high-pressure environments where strategic thinking, leadership, and problem-solving drive measurable results.

Operations Manager – Block By Block | Tulsa, OK | Aug 2023 – Present

Directed full operational leadership of a $1.2M downtown improvement district contract covering 1.4 square miles. Managed 15–20 cleaning, security, and outreach ambassadors, holding full authority over hiring, payroll, scheduling, and performance management. Developed SOPs, improved response times and reporting accuracy, produced board-level performance reports, coordinated with Tulsa Police, EMS, and Fire Departments, and led de-escalation during high-risk incidents. Operated 24/7 on-call to protect personnel and contract integrity.

Weld / Production Supervisor – Dexter Axle | Shawnee, OK | Nov 2021 – Aug 2023

Led night shift operations for a multi-line trailer axle manufacturing facility, overseeing ~60 employees across welding, tube cutting, powder coating, assembly, and yard logistics. Improved assembly throughput by 35% through optimized workflows and labor allocation. Managed nightly scheduling, KPI tracking, production briefings, corrective actions, quality documentation, and safety compliance. Frequently outperformed day shift production metrics and coordinated downtime mitigation with maintenance.

Shipping Team Lead – Eaton Hydraulics | Shawnee, OK | Jan 2014 – Nov 2021

Oversaw 24/7 shipping, receiving, and inventory control operations generating $10–18M annually. Managed 25 employees across three shifts, directing domestic and international shipments, freight coordination, and urgent overnight deliveries. Utilized SAP ERP for order processing, inventory tracking, and reporting. Implemented error-proofing controls, improved end-of-month shipped revenue, oversaw cycle counts and audits, and promoted cross-functional team training. Promoted from Assembly → Material Handler → Team Lead based on operational excellence.

High School Diploma – Meeker High School

Certified Manual & CNC Machine Operator – Gordon Cooper Technology Center