Jack Tchantchuing

I'm a seasoned Product Designer with leadership experience.

Black Venture Capital Consortium (BVCC) | Product Management Fellow 

• Completed a 10-week Product Management Certification with a Capstone Product Strategy Document

• Conducted user research and competitive analysis to identify product problems and define solution opportunities

• Developed product roadmaps, PRDs, KPIs, and testing plans to align strategy with execution

• Used data analysis and usability testing to validate assumptions and iterate on an MVP

Amazon | L4 Area Manager

• Analyzed workflows and documented process, recommending improvements to boost accuracy and productivity

• Translated business requirements into clear policies and procedures for 80 associates

• Tracked performance metrics, identified issues, and implemented corrective actions to meet quality standards

• Partnered with managers to resolve systemic issues and align with organizational goals

• Delivered training programs to ensure consistent process adoption

Team Mindshift | Product Manager Intern 

• Gathered and documented user requirements to design a career coaching web app

• Partnered with stakeholders and developers to translate requirements into user flows and prototypes

• Conducted competitive analysis and journey mapping to validate business assumptions

• Contributed to project planning and Agile sprints for timely deliverables

University of Maryland May 2023

Minor in Innovation & Entrepreneurship

Bachelor in Sociology