J. Hairston

"Get it Done!" is my mantra, remove all the blockers, and find a way to make it happen.

☑ Innovation Expert with a keen understanding of both Information Technology and Business Operations
☑ Proven Solution Delivery focused on Operations Improvement and Data/Information Insight
☑ 25 years IT/ Management Consulting (Business, IT, & Strategy)
☑ 14 years SAAS Solution Delivery (BPM, CRM, CX, BI)
☑ Partner Alliance & Business Development (Generated $50M+ over career)
☑ Experienced Enterprise PMO Lead & Delivery Management (IT, Marketing, Get Well, Sales, Operations)

I have been blessed to have a successful 25 year consulting career in advising executive-level clients and operations management through intelligent automation because the clients trust in me to deliver on the business vision and my promise to see through on critical initiatives to improve, transform, or modernize their operations. I have learned they appreciate having a dependable partner that proactively looks for risks and issues to avoid, a lead with a solution mindset to mitigate risks and resolve issues, and a seasoned 14 yr SaaS expert that is always available, responsive, professional, and instills operational disciplines. Solutions that transform, sustain, and support high-growth organizations.

I am a man that was molded from team experiences from sports and business. I have been shaped professionally by the people and projects over the years, and especially the friendships of colleagues and even former clients. I have been on some amazing and memorable solution delivery teams (@sprintnextel, @acumen @nii @archiTECH @HHSCTO) and will continue to strive to build strong teams of dependable co-workers and partners that have the desire to work hard and diligently to Get it Done!

Career Highlights

☑ Led/Managed Enterprise PMO split across two countries, contained 100+ operations and IT projects, had 25+ software and service vendors (including Accenture and Deloitte teams)

☑ Developed multiple Services practices (30+ resources each) around SaaS software tools that consisted of solution application consultants focused on operations improvement and data/information insights for executives and management teams

☑ Served as CRO for 10M+ Professional Services firm where I was responsible for 85% of the revenue, and responsible for over 20 software and services vendors

☑ Successfully led/managed teams to deliver on Appian, Pegasystems, Salesforce, Tableau BI, Medallia CX, Microsoft SharePoint, Microsoft Power BI, and Creatio BPM