Iysha Robertson

I am a current medical receptionist looking to get back into bindery and printing practices. I am detail oriented, focused and willing to learn. 

Medical receptionist Aug 2022-present, tasks include Greeting and checking patients in and out, handling of both Inbound and Outbound call volume, scheduling and rescheduling of appointments and following multiple specific provider scheduling guidelines, Calling patients to relay messages from providers and confirm appointments, collecting co-pays and balances, opening and closing front office locations, using EPIC online scheduling tool, Complies with HIPAA regulations, traveling between five high volume offices. 
Staples, 2021-2022, tasks include creating orders for printing signs and business cards, assisting small businesses with advertising and design, creating shipping labels, lifting and organizing packages, and quality verification and control on any misprints. Helping customers find the correct home office supplies, selling insurance plans, basic computer troubleshooting and repair, and keeping the store clean and presentable during and after working hours.

Screen Printing Assistant 2021-2022. tasks include Organizing and completing clothing orders, inventory management, manning the printing press, ordering supplies, shipping orders and correspondence with customers regularly about the status of their orders.

Naugatuck Valley Community College 2019-2022

Associate’s Degree in Visual Art

GPA: 3.74