India Riedel

 Experienced hospitality professional with a passion for excellent service and a goal to transition into cocktail serving. Known for thriving in fast- paced environment, connecting with guests and bringing energy to every shift. 
Ready to shake up the service scene- one cocktail at a time!! 

Model Hostess, Area 15, Las Vegas, NV
 November 2023 – Present

●       Warmly greet guests, assist with seating, and ensure a positive initial experience.

●       Coordinate events and concerts, including ticket scanning, guest inquiries, and crowd management.

●       Manage reservations and waitlists to optimize guest flow and satisfaction.

●       Maintain cleanliness and organization in bar and dining areas.

Lead Counselor/Manager, Hounds Town, Las Vegas, NV
 January 2023 – May 2023

●       Delivered high-quality customer service by assessing client needs and addressing questions or concerns.

●       Managed schedules and ensured efficient, timely service, especially during busy hours.

●       Resolved client issues promptly, maintaining a positive, professional demeanor.

●       Acted as a key holder, responsible for facility access and safety.

Lead Counselor, Henderson Pet Resort, Henderson, NV
 March 2019 – February 2023

●       Provided attentive care and support in a high-volume environment, managing time effectively.

●       Trained staff on safety and customer interaction to ensure consistent service standards.

●       Communicated with clients to ensure their satisfaction and understanding of service options.

Tour Guide, Cowboy Trail Rides, Red Rock Canyon, NV
 March 2018 – March 2019

●       Guided guests on memorable trail rides, emphasizing safety and enjoyment.

●       Conducted safety briefings for large groups, maintaining an enjoyable, organized environment.

●       Handled guest payments and liability releases, demonstrating attention to detail and hospitality.

Hands on experience in hospitality has been my training ground, building the skills needed for success in cocktail serving.