
Ikeeta Jackson
Customer Service / Support
Services offered
I am currently certified as aHuman Resources Associatewith 9+ years of and have provided 20+ years of excellent customer service in person, remotely and via phone and email across industries from healthcare to retail. I possess a strong motivation to take on challenging work and learn new skills. I have excellent written and oral communication skills. I am proficient in office administration and operations, research and data entry, order and claims processing, time management, multi-tasking between taking case management, answering queries via phone and email and other ad hoc projects as assigned by leaders. I am seeking new opportunities to utilize my skill sets and grow my professional portfolio while working in a truly innovative and collaborative workspace that will expand my professional knowledge base and add to my financial stability and provide security.
Experience
Currently certified as a Human Resources Associate with 9+ years of and have provided 20+ years of excellent customer service in person, remotely and via phone and email across industries from healthcare to retail. Possessing strong motivation to take on challenging work to learn and develop new skills, excellent written and oral communication skills, proficient in office administration and operations, research and data entry, order and claims processing, time management, multi-tasking between taking case management, answering queries via phone and email and other ad hoc projects as assigned by leaders.
Education
Bachelor of Arts, Psychology | Chicago State University | Chicago, IL
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