Ian Halbert

-Bachelor's in psychology

-experience in tech repair/software and hardware install

-research background

September 2022-February 2023                                 

Mississippi University for Women; Columbus MS                                                                       Patrol Officer

• Provided assistance to Fire Department and Emergency Medical Services Personnel during emergency situations
• Reported maintenance needs to proper personnel
• Responded to calls for service by providing assistance to students and other personnel, managing alarm calls, and opening and securing campus facilities.
• Oversaw crowd and traffic control during campus events
• Conducted regular patrols and drafted reports of incidents 

September 2021-September 2022                              

Lowndes County Adult Detention Center; Columbus MS

Detention officer

• Oversaw the searching, booking, housing, and daily needs of detainees in the facility
• Enforced facility policy, reported facility incidences, and administered disciplinary measures
• Provided for the needs of detainees such as the administration of meals and required medication as well as transportation to attorney visits and court appearances
• Supervised detainee release from facility
• Underwent basic CPR training, taser certification, and OC spray certification

July 2021-September 2021                                         

Franklin Collection Service; Tupelo MS                                                                            

Collection Specialist

• Communicated with debtors according to FDCPA guidelines regarding past due accounts with clients such as Direct Tv and AT&T
• Set up payment plans, pay schedules, settlement offers, and received pay based off client income and willingness to pay the debt
• Followed up with debtors regarding payment plans
• Notated customer interactions and provided proper documentation to maintain quality assurance.

January 2021-June 2021

Center for Cyber Innovation, Mississippi State University; Starkville MS                                  Project Researcher

• Conducted research on speech and threat assessment for Project Moses, a grant project funded by the Department of Defense.
• Compiled a database of extremist groups and conducted keyword searches for a grant on domestic extremism.
• Developed and presented a research poster on coding speech online at a conference hosted by the Association of Psychological Sciences.
• Worked with a team to summarize literature resources for a House of Representatives committee hearing on the spread and impact of conspiracy theories on local communities. 

May 2020-January 2021

Gators Computers; Starkville, MS                                                             

Repair Technician

• Conducted diagnostic procedures to determine root cause of hardware and software issues and engage in proper repair.
• Engaged in various repairs such as virus removal, screen replacements, data recovery, and software and hardware installations.
• Communicated with customers regarding repair costs and provided appropriate recommendations.
• Maintained store inventory and ordered parts as needed.

May 2019- August 2019

Mississippi INBRE program; University of Southern Mississippi; Hattiesburg MS

Community Outreach Researcher

• Conducted field research for a study analyzing dietary behaviors of Mississippi communities. 
• Assisted in the development of a study analyzing the relationship between perceived social support for diet and individual dietary behaviors. 
• Edited surveys prior to data collection, collected data from local communities, and ran correlations to determine group differences.
• Utilized study data to develop and present a research poster at state conferences.

Aug 2018-May 2019, Aug 2019-May 2020

Buffalo Wild Wings; Starkville MS            

Kitchen Worker                                            

• Prepared dishes according to established procedures and made modifications based on customer preference, allergic condition, and dietary restrictions.
• Cleaned, sanitized, organized, and restocked workspaces for next shifts.
• Recorded food temperature every six hours to ensure proper temperature was being reached.

July 2016-August 2018

Chick-Fil-A, Starkville MS

Kitchen Worker/Maintenance

• Rotated older products to ensure freshness and stocked new products into storages.
• Communicated with drivers to confirm arrival of product to store and reported lower stock to supervisors. 
• Prepared food products according to procedure and restocked workstation supplies
• Worked as part of a team to maintain productivity and efficiency during peak business hours.
• Cleaned, sanitized, and organized store to meet proper guidelines.

EDUCATION

Aug 2016- May 2020              Bachelor of Arts in Psychology;

                                                Mississippi State University, Starkville, MS                          

• Bachelor in Psychology; Minor in Sociology

GPA- 3.92