Heather Vaux
Services provided: Pediatric emergency medicine
About Heather Vaux:
HEATHER VAUX
Medpro Staffing April 2022– current
Interim leadership assignments :
March- June Unity Health ER
July – Current Children’s Hospital of Atlanta
March 2021- 2022
Baptist Medical Center
Manager Freestanding ER
Worked as staff nurse 3-5 shifts weekly to supplement staffing shortage .
- Chest pain and stroke certified facility
- Adult and pediatrics
- 16 beds to flex up to 20
- 1:4 staff to patient ratio
- Achieved the Guardian of excellence award for patient experience from Press Ganey
- Implemented a 3 bed fast track area for lower acuity patients and covid testing area .
April 2013 – November 5th 2020
Nursing Director
Pediatric Emergency Services and Level 1 Trauma Center
Sidra Medical and Research Center Doha, Qatar
- Successfully helped to established and opened the Pediatric Emergency Department and Level 1 Trauma Center .
- Developed all patient care policies and protocols are in accordance with the Nurse Practice Act and Standards set forth by the hospital and Nursing Department. Developed and established staffing guidelines to effectively match the nursing resource needs to census and acuity research done globally to develop staffing plan.
- Participated in, developed, and established the shared nursing leadership councils within Sidra.
- Promotes medical care in a cooperative and collaborative manner with the medical staff, and provides leadership and direction in hospital compliance with any and all Joint Commission and Ministry Of Public Health Requirements
- Responsible for the development of the nursing budget, as well as performance improvement processes and initiatives for the Nursing Department.
- Responsible for the development of utilizing the Clarvia scheduling system within the Emergency Department.
- Attained Yellow-Belt Certification in LEAN Process Improvement.
- Lead in the design and build of Cerner First Net System.
- Lead in the design and build of first electronic medical record for Trauma and Critical Care documentation.
- Developed the design for the computer equipment to achieve the needs of Trauma and Critical Care documentation.
- Lead in the development of Triage and Flow of the Pediatric Emergency Services, including Urgent Care.
- Lead in the development of equipment procured for Pediatric Emergency Services.
- Developed the scope and service for both the Pediatric Emergency Department and the Urgent Care in the outpatient center.
- Point of contact for countries EMS system, lead in the development of EMS services to be utilized within Sidra.
- Lead in the effective decision making by identifying, creating, and utilizing Evidenced Based and Best Practice guidelines and protocols, to ensure the provision of the highest level of patient care.
- Responsible for managing overall financial performance, inclusive of revenue and expenses.
- Coordinates the execution of initiatives spearheaded by the Clinical Service Line Leadership.
- Established standardized guidelines to promote evidence based care.
- Established guidelines to promote a pain-free Emergency Department.
- Created and standardized an educational program for all Nursing, to be employed in the Pediatric Emergency Services which consist of Emergency Nurse Pediatric Certification and Trauma Nurse Critical Care Certification; both have been created and implemented in Doha.
- Considers factors related to safety, effectiveness, cost, and impact on practice in planning patient care, and implements processes accordingly.
- Developed all quality improvement to be initiated, including utilization of Key Performance Indicators (KPIs).
- Participates in Sidra recruitment and commissioning activities as required.
- Chair of the Emergency Operations Committee.
- Chair of the Organizational Nurse Managers Meeting.
- Lead in the development and initiated the national child abuse program for the country.
- Lead in the development to standardize Emergency Departments within Qatar
- Participated in Emergency Services Gap Analysis directed by WHO for the country of Qatar
- Established the Quality Program and initiated 17 quality programs in line with JCI IPSGs.
- Established the Safety Program Initiative
April 2013 – November 5th 2020Acting Director of Nursing |
|
Hamed Medical Center Pediatric Emergency Centers Doha, Qatar
- Concurrent role along with position at Sidra Medical Center. The Chief of Pediatric Emergency Medicine is practicing at Sidra and Hamed Medical Center Pediatric Emergency Centers.
- Director in charge of the expansion of the Pediatric Emergency Center.
- Basic responsibilities include assisting with the commissioning of the new building.
- Assisting with the Cerner build and educating the staff in using an EMR.
- Lead in the education of all staff for the Joint Commission survey.
Oct 2008 – March 2013
Clinical Supervising Manager Children’s National Medical Center Washington, DC
Worked as a staff nurse to supplement staffing 2-3 times per week |
- Responsible for daily operations of a Level 1 Trauma Center Pediatric Emergency Department, with approximately 130 staff.
- Customer Service improvement – Implemented the Studer Philosophy and tools for Service excellence and employee satisfaction. Customer satisfaction went up from 74% to 89% within six months of utilizing the specific tools. Employee satisfaction increase substantially measured by nurse retention.
- Administrative leader in developing a comprehensive SANE program, with regional outreach and education.
- Administrative leader in continuing pediatric outreach activities to surrounding hospitals.
- Developed quality improvement measures to improve patient care and streamline patient flow.
- Implemented ENA standards for the Registered Nurse competency and evaluation process.
- Service Excellence coach.
- Power of One Coach, specializing in error prevention.
- Assisted in the implementation of the Shared Leadership model for the Emergency Department.
- Successfully prepared Emergency Department staff for compliance with The Joint Commission and Department of Health regulations.
- Ensured staff adherence to hospital policies and procedures, Best Practices and HIPPA regulations.
- Member, Chair of Organizational Joint Commission Oversight Committee.
- Member, Organizational Magnet Steering Committee.
- Member, Organizational Shared Leadership Council.
- Chair, Safety/Quality Committee EMTC.
- Chair, Business Committee EMTC.
Oct 2008
Staff Development Specialist, American Heart Association Coordinator for the Hospital, Course Director for Pediatric Advanced Life Support Program
- Developed and designed an orientation program for all incoming Registered Nurses, Nursing Technicians, and EMS personnel.
- Developed a hospital-wide program for Cultural Competence and Sensitivity Training.
- Facilitated the on-going competency assessment for nursing staff related to orientation, in-service education, and continuing education.
- Collaborated with the Department Manager, Director, and staff in the development, implementation, and evaluation of educational programs for Children’s National Medical Center nursing staff.
- American Heart Association Coordinator with responsibilities that include oversight and maintenance of all American Heart Association programs utilized in the hospital.
- Successfully renewed accreditation of all American Heart Association programs.
Sept 2007
Weekend Staff Nurse/Charge Nurse
- Performed all applicable nursing duties and responsibilities.
- Front Line Charge Nurse for a busy, Level 1 Emergency Department and Trauma Center.
2009 – 2010
Adjunct Faculty Member, Catholic University, Washington, DC
- Educated and facilitated pediatric clinical rotations of Senior Nursing Students.
2004 – 2007
Weekend Charge Nurse, Pediatric/Adult Emergency Department,
Holy Cross Hospital Silver Spring, MD
- Served as a Weekend Charge Nurse.
2001 – 2004
Contract Nurse, Staff Nurse Finders of Baltimore Baltimore, MD
- Served as a Staff Nurse in the following areas: Cardiovascular Intensive Care Unit, Intensive Care Unit, Surgical Intensive Care Unit, and Emergency Department.
1990 – 2001
Staff Nurse/Charge Nurse, Johns Hopkins Hospital Baltimore, MD
- Served as a Staff and Charge Nurse for Neurology/Orthopedics Adult Medical-Surgical Unit with an Epilepsy Monitoring Unit.
- Cared for both adult and pediatric patients.
Education
2018
Harvard Business Review
Nominated and completed a 6 month
Intense Leadership Course with Certification
2013Keller Graduate School of ManagementElk Grove CA Master of Business Administration |
|
2011Chamberlain College of Nursing St. Louis MO Master of Science in Nursing, Executive Tract | |
2009Chamberlain College of Nursing St. Louis MO Bachelor of Science in Nursing | |
1993Essex Community College Baltimore MD Associate in Art in Nursing |
|
LICENSURE AND CERTIFICATIONS
Registered Nurse, Maryland, District of Columbia and Florida
Certified Pediatric Nurse (CPN)
Pediatric Advanced Life Support (PALS), Certified
Cardiopulmonary Resuscitation, Certified
Cardiopulmonary Resuscitation, Instructor
Emergency Nursing Pediatric Course (ENPC), Certified
Trauma Nursing Core Course (TNCC), Certified/ Instructor Candidate
Pediatric Emergency Assessment, Recognition and Stabilization (PEARS), Certified
ATCN Advanced Trauma care for Nurses Certified Instructor Candidate
PROFESSIONAL MEMBERSHIPS
Association of Nurse Executives
American Heart Association Professional Network
American Nursing Association
National Nursing Staff Development Organization
Transcultural Nursing Society
Qatar Professional Women Network
PUBLICATIONS
Contributor, Day Book for Nurses, December 2011
Editor and Chief, “EMTC Monthly News Letter”
Contributor, Johnson and Johnson, Nursing Notes
Contributing Author: Readiness Assessment for Implementation of a Large Scale Child Maltreatment Prevention Program in Qatar. 2016
Participated in QPEM 2018 , Pain free ED , Speaker
AWARDS AND HONORS
Daisy Award Winner
Member, Sigma Theta Tau
Experience
HEATHER VAUX
Medpro Staffing April 2022– current
Interim leadership assignments :
March- June Unity Health ER
July – Current Children’s Hospital of Atlanta
March 2021- 2022
Baptist Medical Center
Manager Freestanding ER
Worked as staff nurse 3-5 shifts weekly to supplement staffing shortage .
- Chest pain and stroke certified facility
- Adult and pediatrics
- 16 beds to flex up to 20
- 1:4 staff to patient ratio
- Achieved the Guardian of excellence award for patient experience from Press Ganey
- Implemented a 3 bed fast track area for lower acuity patients and covid testing area .
April 2013 – November 5th 2020
Nursing Director
Pediatric Emergency Services and Level 1 Trauma Center
Sidra Medical and Research Center Doha, Qatar
- Successfully helped to established and opened the Pediatric Emergency Department and Level 1 Trauma Center .
- Developed all patient care policies and protocols are in accordance with the Nurse Practice Act and Standards set forth by the hospital and Nursing Department. Developed and established staffing guidelines to effectively match the nursing resource needs to census and acuity research done globally to develop staffing plan.
- Participated in, developed, and established the shared nursing leadership councils within Sidra.
- Promotes medical care in a cooperative and collaborative manner with the medical staff, and provides leadership and direction in hospital compliance with any and all Joint Commission and Ministry Of Public Health Requirements
- Responsible for the development of the nursing budget, as well as performance improvement processes and initiatives for the Nursing Department.
- Responsible for the development of utilizing the Clarvia scheduling system within the Emergency Department.
- Attained Yellow-Belt Certification in LEAN Process Improvement.
- Lead in the design and build of Cerner First Net System.
- Lead in the design and build of first electronic medical record for Trauma and Critical Care documentation.
- Developed the design for the computer equipment to achieve the needs of Trauma and Critical Care documentation.
- Lead in the development of Triage and Flow of the Pediatric Emergency Services, including Urgent Care.
- Lead in the development of equipment procured for Pediatric Emergency Services.
- Developed the scope and service for both the Pediatric Emergency Department and the Urgent Care in the outpatient center.
- Point of contact for countries EMS system, lead in the development of EMS services to be utilized within Sidra.
- Lead in the effective decision making by identifying, creating, and utilizing Evidenced Based and Best Practice guidelines and protocols, to ensure the provision of the highest level of patient care.
- Responsible for managing overall financial performance, inclusive of revenue and expenses.
- Coordinates the execution of initiatives spearheaded by the Clinical Service Line Leadership.
- Established standardized guidelines to promote evidence based care.
- Established guidelines to promote a pain-free Emergency Department.
- Created and standardized an educational program for all Nursing, to be employed in the Pediatric Emergency Services which consist of Emergency Nurse Pediatric Certification and Trauma Nurse Critical Care Certification; both have been created and implemented in Doha.
- Considers factors related to safety, effectiveness, cost, and impact on practice in planning patient care, and implements processes accordingly.
- Developed all quality improvement to be initiated, including utilization of Key Performance Indicators (KPIs).
- Participates in Sidra recruitment and commissioning activities as required.
- Chair of the Emergency Operations Committee.
- Chair of the Organizational Nurse Managers Meeting.
- Lead in the development and initiated the national child abuse program for the country.
- Lead in the development to standardize Emergency Departments within Qatar
- Participated in Emergency Services Gap Analysis directed by WHO for the country of Qatar
- Established the Quality Program and initiated 17 quality programs in line with JCI IPSGs.
- Established the Safety Program Initiative
April 2013 – November 5th 2020Acting Director of Nursing |
|
Hamed Medical Center Pediatric Emergency Centers Doha, Qatar
- Concurrent role along with position at Sidra Medical Center. The Chief of Pediatric Emergency Medicine is practicing at Sidra and Hamed Medical Center Pediatric Emergency Centers.
- Director in charge of the expansion of the Pediatric Emergency Center.
- Basic responsibilities include assisting with the commissioning of the new building.
- Assisting with the Cerner build and educating the staff in using an EMR.
- Lead in the education of all staff for the Joint Commission survey.
Oct 2008 – March 2013
Clinical Supervising Manager Children’s National Medical Center Washington, DC
Worked as a staff nurse to supplement staffing 2-3 times per week |
- Responsible for daily operations of a Level 1 Trauma Center Pediatric Emergency Department, with approximately 130 staff.
- Customer Service improvement – Implemented the Studer Philosophy and tools for Service excellence and employee satisfaction. Customer satisfaction went up from 74% to 89% within six months of utilizing the specific tools. Employee satisfaction increase substantially measured by nurse retention.
- Administrative leader in developing a comprehensive SANE program, with regional outreach and education.
- Administrative leader in continuing pediatric outreach activities to surrounding hospitals.
- Developed quality improvement measures to improve patient care and streamline patient flow.
- Implemented ENA standards for the Registered Nurse competency and evaluation process.
- Service Excellence coach.
- Power of One Coach, specializing in error prevention.
- Assisted in the implementation of the Shared Leadership model for the Emergency Department.
- Successfully prepared Emergency Department staff for compliance with The Joint Commission and Department of Health regulations.
- Ensured staff adherence to hospital policies and procedures, Best Practices and HIPPA regulations.
- Member, Chair of Organizational Joint Commission Oversight Committee.
- Member, Organizational Magnet Steering Committee.
- Member, Organizational Shared Leadership Council.
- Chair, Safety/Quality Committee EMTC.
- Chair, Business Committee EMTC.
Oct 2008
Staff Development Specialist, American Heart Association Coordinator for the Hospital, Course Director for Pediatric Advanced Life Support Program
- Developed and designed an orientation program for all incoming Registered Nurses, Nursing Technicians, and EMS personnel.
- Developed a hospital-wide program for Cultural Competence and Sensitivity Training.
- Facilitated the on-going competency assessment for nursing staff related to orientation, in-service education, and continuing education.
- Collaborated with the Department Manager, Director, and staff in the development, implementation, and evaluation of educational programs for Children’s National Medical Center nursing staff.
- American Heart Association Coordinator with responsibilities that include oversight and maintenance of all American Heart Association programs utilized in the hospital.
- Successfully renewed accreditation of all American Heart Association programs.
Sept 2007
Weekend Staff Nurse/Charge Nurse
- Performed all applicable nursing duties and responsibilities.
- Front Line Charge Nurse for a busy, Level 1 Emergency Department and Trauma Center.
2009 – 2010
Adjunct Faculty Member, Catholic University, Washington, DC
- Educated and facilitated pediatric clinical rotations of Senior Nursing Students.
2004 – 2007
Weekend Charge Nurse, Pediatric/Adult Emergency Department,
Holy Cross Hospital Silver Spring, MD
- Served as a Weekend Charge Nurse.
2001 – 2004
Contract Nurse, Staff Nurse Finders of Baltimore Baltimore, MD
- Served as a Staff Nurse in the following areas: Cardiovascular Intensive Care Unit, Intensive Care Unit, Surgical Intensive Care Unit, and Emergency Department.
1990 – 2001
Staff Nurse/Charge Nurse, Johns Hopkins Hospital Baltimore, MD
- Served as a Staff and Charge Nurse for Neurology/Orthopedics Adult Medical-Surgical Unit with an Epilepsy Monitoring Unit.
- Cared for both adult and pediatric patients.
Education
2018
Harvard Business Review
Nominated and completed a 6 month
Intense Leadership Course with Certification
2013Keller Graduate School of ManagementElk Grove CA Master of Business Administration |
|
2011Chamberlain College of Nursing St. Louis MO Master of Science in Nursing, Executive Tract | |
2009Chamberlain College of Nursing St. Louis MO Bachelor of Science in Nursing | |
1993Essex Community College Baltimore MD Associate in Art in Nursing |
|
LICENSURE AND CERTIFICATIONS
Registered Nurse, Maryland, District of Columbia and Florida
Certified Pediatric Nurse (CPN)
Pediatric Advanced Life Support (PALS), Certified
Cardiopulmonary Resuscitation, Certified
Cardiopulmonary Resuscitation, Instructor
Emergency Nursing Pediatric Course (ENPC), Certified
Trauma Nursing Core Course (TNCC), Certified/ Instructor Candidate
Pediatric Emergency Assessment, Recognition and Stabilization (PEARS), Certified
ATCN Advanced Trauma care for Nurses Certified Instructor Candidate
PROFESSIONAL MEMBERSHIPS
Association of Nurse Executives
American Heart Association Professional Network
American Nursing Association
National Nursing Staff Development Organization
Transcultural Nursing Society
Qatar Professional Women Network
PUBLICATIONS
Contributor, Day Book for Nurses, December 2011
Editor and Chief, “EMTC Monthly News Letter”
Contributor, Johnson and Johnson, Nursing Notes
Contributing Author: Readiness Assessment for Implementation of a Large Scale Child Maltreatment Prevention Program in Qatar. 2016
Participated in QPEM 2018 , Pain free ED , Speaker
AWARDS AND HONORS
Daisy Award Winner
Member, Sigma Theta Tau
Education
2013Keller Graduate School of ManagementElk Grove CA Master of Business Administration |
2011Chamberlain College of Nursing St. Louis MO Master of Science in Nursing, Executive Tract |
2009Chamberlain College of Nursing St. Louis MO Bachelor of Science in Nursing |
1993Essex Community College Baltimore MD Associate in Art in Nursing |
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