About Hannah Barham:
Tutoring Spanish and English for over 4 years. As a native English speaker I always had a fascination in learning Spanish, so I made it my minor in college. After receiving my bachelor's in Biology with my Spanish minor I realized my true passion is for language tutoring. Since then I have taught many people Spanish/English and have even launched my own business, Habla con Hannah. I know how to approach learning Spanish from a non-native Spanish learner's perspective and have learned what works for non-native English speakers as well.
Experience
EXPERIENCE
Dish Network
Customer Experience Operator
July 2022 - May 2023
- Manage customer account information through inbound calls
- Securing sales by appealing to customers interests
- Identify current and possible future issues to assure quality in customer experience
- Empathize with customers and work with them to figure out the best course of action for their situation
- Keep personal account information secure
- Identify/Report scams and fraudulent activity
St. Matthews Rec Center
Front Desk Receptionist
January 2022 - May 2022
- Handle customer questions and concerns
- Ensure increase of sales for packages offered by promoting facility
- Developing new ideas and programs to increase quality of the company
- Usage of Microsoft Office and Google Doc to create flyers, handbooks, etc.
- answer phone calls and send emails
- Filing paperwork
Dollar General
Store Associate
June 2018 - December 2020
- Handling Cash, scanning, and bagging groceries
- Greeting customers and Ensuring top of the line service
- Returning items, taking out trash, and tidying the store
- Making sure the area is clean at all times
SKILLS
Personal Skills Include Being:
·Bilingual (Spanish and English)
· Detail-oriented
. Multi-tasking
. Enthusiastic
· Team player
Education
EDUCATION
Rowan University
Bachelor of Biological Science with Spanish Minor, 3.3 GPA
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