Haley Stluka

I am an active listening and creative. Good with adaptability,  communication, critical thinking, customer service, decision making, leadership, organization, problem-solving, and teamwork.

Kwik Trip / Guest Service Coworker

NOVEMBER 2020 - PRESENT,  254 E Memorial Dr, Janesville, WI 53545

1. Duties and Responsibilities

• Great people skills
• Enjoy a fast paced work environment
• Maintain our in-store food program
• Ability to problem solve challenges and shift priorities quickly
• Desire to help customers
• Maintain a clean and inviting store

The University of Whitewater at Rock County / Trio-LSC Desk Worker

DECEMBER 2019 - May 2020,  2909 KELLOGG AVE, JANESVILLE, WI 53546

1. Duties and Responsibilities

• Provide the first point of contact with excellent customer service skills in person and via phone.
• Direct students to appropriate resources such as academic advisors, specialists, and peer tutors.
• Help students make appointments with resources
• Assist with Trio/LSC projects

2.Expectations and required skills

• Student Focused
• Prompt
• Ability to follow directions
• Good communication skills

Subway / Sandwich Artist and Closer

JULY 2019 - NOVEMBER 2020,  1929 CENTER AVE, JANESVILLE, WI 53546

1. Duties and Responsibilities

• Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. 
• Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
• Prepares food neatly, according to formula, and in a timely manner.
• Checks products in the sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety, and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.
• Understands and adheres to all quality standards, formulas and procedures as outlined in the Subway® Operations Manual.
• Maintains a professional appearance and grooming standards as outlined in the Subway® Operations Manual.
• Performs light paperwork duties as assigned.
• Completes University of Subway courses as directed.

2. Experience & Skills: Although Subway Sandwich Artists require no previous work experience it is beneficial to have point of sale (cashier) knowledge and inventory management experience.  Skills required to be a sandwich artist include attention to detail, quick learner, and communication.

University of Whitewater / Bachelor's Degree

SEPTEMBER 2021 - PRESENT,  800 W Main St, Whitewater, WI 53190

University of Whitewater at Rock County / Associate's Degree

SEPTEMBER 2019 - MAY 2021,  2909 KELLOGG AVE, JANESVILLE, WI 53546

Majoring in psychology and minoring in women’s studies.

Parker High School / High School Diploma

SEPTEMBER 2015 - JUNE 2019,  3125 MINERAL POINT AVE, JANESVILLE, WI, 53548