Grant Hendricks

Driven Distributor Sales Executive with over 15 years of experience in sales management and account relations within the marine industry. Proven success in managing large chain accounts and implementing strategic sales initiatives resulting in superior customer satisfaction. Experienced in product knowledge training and market analysis, driving significant sales growth. Eager to leverage insights and expertise to effectively meet sales objectives and enhance value for future clients. 

4/2017 – Present, Englund Marine / U.S. Distributing / Marine Wholesale

Independent Sales Representative – Southern California

Initiate weekly sales calls

Provide reports and feedback on sales calls, sell through, competition and market trends

Provide accounts with product knowledge sessions, assortment planning, and merchandising     with all available point of purchase materials to insure excellent sell through

Follow up with accounts to maintain inventory levels

Attend regional Distributor/Consumer/Buying Group shows as needed

9/2013 – 4/2017, Okuma Fishing Tackle

Sales Manager – US and Canada

Responsible for maintaining/communication with all large chain accounts (Walmart, Bass Pro, Cabela’s, Big 5 etc.) for all 4 brands.

Responsible for managing 5 rep groups on a monthly basis producing sales reports of all sorts and collecting rep reports.

Communicate with customers regularly to ensure proper sell in, inventory levels, and sell through. Maintain customer relations and ensure superior customer service.

Book show booths and attend distributor and consumer shows in the territory

Create strategic sales strategies for upcoming years.

6/2003 – 9/2013, Land N Sea Distributing / Brunswick Boat Group

Sales Representative - Central California Coast, Big Bear, Castaic, Lancaster

Initiate sales calls to various Marine Dealers, Rental fleets, Marinas and Service shops, to sell and educate them on all marine, water sports and engine related accessories.

Responsible for taking orders, making deliveries, writing up returns for the Fresno branch warehouse.

Attending Dealer Shows to help customers with compiling their orders and to educate them on new and exciting product that may be helpful to their business.

West Coast Customer Service Representative Manager, Export Shipping Supervisor

Responsible for training, hiring and managing all West Coast customer service representatives for Seattle, Sacramento and Los Angeles. This includes managing and/or leading their development plans, performance reviews, and mandatory/product training.  

Daily supervision of the West Coast customer service representatives includes, approving any pricing discrepancies, freight rate policies, dealing with all unsatisfied customers, and entering customer orders.

Monitor phone review software to ensure the customer service representatives are answering phones in a timely manner, are courteous and respectful to customers, and to verify the phones are being answered efficiently. 

Assist in developing delivery routes for company trucks to ensure profitability and efficient delivery of the product.

Manage store set-up and re-modeling stores for dealers, including ordering fixtures/shelving, compiling an initial store inventory, designing store layouts, setting up the fixtures, and merchandising. 

6/2001 - 9/2003, Ehlert Publications

Copy Editor

Assisted Editors for Trailer Boats Magazine, Bass & Walleye Boats Magazine, Sport Fishing Boats Magazine and Camping Life Magazine with proof reading, copyediting, designing in house ads and many more responsibilities.

Tested new boats for all engine and boat specifications, i.e. Speed, GPH, MPH, and range of vessels.

Driving/modeling for new boat pictures for the company’s various magazines.

6/2002 - Brooks College, Long Beach, Ca

Associate of Science Degree, Graphic Design