Gracylla Kerrigan

Highly motivated medical specialist; Avid leaner able to adapt to and leverage new technologies and systems; Engages complex problem solving, time management, and prioritization skills to meet administrative needs with a sincere commitment
to exceptional customer service and teamwork.

• Navy Exchange, Norfolk VA
  Specialty Sales Associate | 05/2022 - 12/2022 

- Offered excellent customer service/ engage and make a connection with customers.
- Keeper of merchandise, completed all inventory processes.
- Adhered to assigned work schedule.
- Followed-through on work assignments.
 

• Kimberlin Gray Photography, Norfolk VA
  Newborn Photography Assistant | 04/2021 - 05/2022

- Ensured the health, safety, and comfort of baby.
- Trained to safely care for a newborn and how to spot signs that something is wrong.
- Assisted photographer during photoshoot in a calm and professional manner.
 

• Ritz Car Wash & Lube, Philadelphia PA
  Cashier/Customer Service | 07/2020 - 12/2020

- Managed opening and closing procedures.
Processed hundreds of customer transactions daily.
- Played an integral role in customer service and overall sales numbers.
 

• Personal, Philadelphia PA. Dog Sitter/Walker | 08/2019 - 12/2019

- Provided overnight sitting as needed.
- Entrusted with safety and security of property and pet while owner is out of town.
 

• Unity Clinic - ADROP , Philadelphia PA
  Receptionist/Office Assistant | 06/2017 - 11/2018

- Followed scheduling and new patient registration protocols.
- Maintained Electronic Health Record system.
- Additional administrative tasks such as filing, copying, scanning, etc.

Medcert, Norfolk VA

Electronic health record and reimbursement specialist 12/2021

• Certified billing and coding specialist (CBCS)
• Certified electronic health record specialist (CEHRS)