Gillianne Dachiardi

• Designed a multimillion dollar Non Attorney Sales Model that supports a staff of 25+ full time employees 
• Creation of Intake, Sales & Account Management Collections Training & Continued Learning Curriculums 
• Development of Accelerated Sales Strategy & New Client Follow Up Sequence Expansion
• Workflow Processes & Revenue Optimization Design 
• Development of Marketing Campaigns & Sales Initiatives
• Created and Published Standards of Operations, Workflow Assessment & Procedural Integrity Guidelines 
• Spearheaded the development and execution of comprehensive business strategies, resulting in the firm's growth from inception to over a four-million-dollar model.
• Identified and pursued new business opportunities, consistently exceeding revenue targets and contributing to a 10-37% annual growth rate.
• Collaborated with the legal team to tailor services to meet client needs, enhancing customer satisfaction and retention rates.
• Scorecard Metric Designations  
• KPI record keeping and analysis
• Maintaining a 44% personal conversion rate and 37% department wide conversion rate of qualified leads 
• Negotiated and closed high-value contracts and referral partnerships
• Crafted and optimized job postings to effectively communicate the company's culture, values, and expectations. Utilized a strategic approach to attract diverse and qualified candidates.
• Conducted thorough and insightful interviews to assess candidates' skills, cultural fit, and potential for long-term success. Applied behavioral and situational interview techniques to gain a comprehensive understanding of candidates' abilities and motivations.
• Executed comprehensive hiring strategies aligned with organizational objectives. Collaborated with hiring managers to understand team needs and establish tailored recruitment plans.
• Onboarding and Training: Orchestrated seamless onboarding processes to integrate new hires into the company culture and workflows. Developed and implemented training programs that accelerated employee productivity and contributed to long-term retention.

Florida Gulf Coast University – Bachelors Degree in Legal Studies (Dean's List 3.5 GPA)