Genevieve Jones

I am a seasoned operations and client support specialist with over 15 years of experience spanning global logistics, trade compliance, tax support, legal documentation, and remote team leadership. I have led cross-functional teams, built audit-ready systems, and coordinated international shipments with precision. My career includes:

- Formz N Docz Preparation Services – Remote Team Coordinator & Document Preparer: Led global logistics, SOP creation, and compliance systems  
- Head’z N Toe’z Daycare – Provider Manager: Directed operations, staff training, and regulatory compliance  - ITT Industries – Environmental Safety Analyst Jr.: Supported risk investigations and compliance reporting  
- County of San Bernardino – Eligibility Worker / Clerk II & III: Delivered empathetic client support and improved service workflows  

My work is defined by structure, clarity, and a commitment to empowering teams through documentation and systems that last.
 

I have a strong foundation in business administration and operations, with ongoing professional development in AI and international trade:

- Technical Diploma in Business Administration & IT – Victor Valley College (2014)  
- Certificate in Operations Management – Alison (Expected Aug 2025)  
- AI for Beginners Certificate – Alison (Expected Sept 2025)  
- High School Diploma – Central High School (1995)  

My education reflects a blend of technical rigor and forward-thinking curiosity, supporting my evolving goals in global logistics, trade analysis, and client-centered innovation.