Garrett Grings

My name is Garrett Grings. 

Professional Experience

Corporate Communications Coordinator, TTEC Holdings, Inc.                                               January 2022 – Sept. 2022 

• Planned and coordinated all executive event communications and presentations with team leads
• Worked closely with the Global Employee Communications Director to support the execution of all planned communication projects and requests via Microsoft Planner
• Proficient in Microsoft Office applications; Excel, Word and PowerPoint
• Oversaw, edited and scheduled all internal sends via Salesforce for Global Employee Communications Specialists to ensure project and time management
• Partnered with the Digital Team lead to customize the internal website Top News carousel
• Maintained and updated quantitative data for all internal sends to ensure company-wide engagement

Mortgage Lender, Wilton Bank: Office of Dewitt Bank & Trust Co.                                               April 2020 – Dec. 2021

• Met with applicants to obtain information for loan applications and establish good-will based relationships 
• Analyzed applicant credit history and cash flow to determine debt to income ratio for customer preapproval status
• Sold and originated residential mortgages through a secondary market to meet internal compliance standards
• Established customer relationships to further accommodate future applicant success

Communications Intern, Wilton Bank: Office of Dewitt Bank & Trust Co.                                  May 2019 – August 2020

• Processed daily client transactions including deposits, withdrawals, money transactions, loan payments and cashier’s checks
• Curated positive relationships with new and existing customers to improve the customer experience
• Organized money for ATM, cash recycler and coin machine transactions
• Assisted in establishing proper customer service training to new employees 

Education

Associates Degree in Business Administration, Des Moines Area Community College                                  May 2018

• Assisted in coaching the DMACC Women’s Volleyball Team

Bachelor of Liberal Arts in Communication Studies, Iowa State University                                                  May 2020

• Minored in Leadership Studies
• Coached the Iowa State Women’s Club Volleyball Team