Franco A. Pons

Administrative Assistant with a passion for art, social justice, and community building.

May 2019 - April 2022
Capstone On-Campus Management
Boston, MA — Office Coordinator
Administration
● Processed all invoices and updated vendors on payment status for all expenses made by the office using Yardi
● Processed maintenance requests from students in the residence halls and transferred to facility technicians via Crowd
Comfort
● Organized, processed, and managed all parking applications from students, faculty, and staff at the college
● Implemented the online application system for student parking, yielding over double the number of applicants
● Proactively kept open communication between Residence Life, security staff, and the management office
● Wrote monthly newsletters to residents, updating them on new facility projects and local events
● Annually helped coordinate MassArt Opening Move-In Day for new and returning students
● Built a database using Javascript Plug-Ins and Google Sheets to track data collected from students and staff to cut down on
application processing time
Staff Supervision
● Supervised a staff of 10 student leaders in their roles as Summer Conference Assistants for 3 consecutive years
● On-call supervision during Summer months to assist with Summer Housing at MassArt
● Introduced and assisted with trainings for staff on topics centering proactive anti-racism activism, as well as teachings on
gender expression and queer inclusion
● Trained student and professional Residence Life staff on mailroom operations through in-person workshop trainings and
self-made tutorial videos
● Planned student and staff events to encourage different community members to engage with one another and learn about
their roles on campus
May 2016 - August 2018
Student Development - Massachusetts College of Art and Design
Boston, MA — Office Assistant
● Managed and recorded data from the MassArt Food Shelf to track how many students and staff members utilized MassArt’s
food assistance program
● Organized and maintained physical and digital files for the Student Development Office
● Collected data and created infographics for the MassArt Annual Report which would then be distributed to all Executive
Officers and Vice Presidents at the institution
● Sorted and managed mail distribution within office
August 2017 - June 2018
Center for Art and Community Partnerships
Boston, MA — Administrative Assistant
● Assisted in annual event “Social Emergency Response Center (SERC)” modeled by Design Studio 4 Social Intervention
● Animated motion graphics to promote monthly events
● Created graphics to advertise programs hosted by the cohort
● Organized records of the student cohort and general office data keeping
August 2017 - June 2018
Residence Life - Massachusetts College of Art and Design
Boston, MA — Resident Assistant
● Planned monthly activities to promote a healthy and active community among students
● Facilitated conversations between residents to resolve roommate conflicts
● Upheld and enforced policies of the university to residents living on campus
● Responded to all requests and emergencies during duty hours
July 2017 - January 2018
Board of Trustees - Massachusetts College of Art and Design
Boston, MA — Trustee
● Was elected a voting member on the Board of Trustees, trusted to properly represent the student population
● Kept the Student Government Association informed on all matters pertaining to the Board of Trustees
● Was a standing member of the Student Advisory Council and the Higher Education Coordinating Council
● Reviewed budget and policy proposals before voting on changes to the institution

2018
Massachusetts College of Art and Design
Boston, MA — Animation
Extracurricular
Co-Leader of the Artists of Color Union (ACU)
● Generated and secured $2700 in funding per academic year; developed and presented budget proposals
● Organized programs and events on campus that uplift artists of color
● Hired by Residence Life professional staff to lead a social justice workshop during Winter RA training 2017
● Led workshops on proactive ways to teach about race in the classroom
● Presented the ACU Demands during the 2016 Direct Action, leading to the creation of MassArt's Strategic Plan, the Justice
Equity and Transformation Office, and proper mental health resources for MassArt's students of color