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frances Mask

frances Mask

Customer Service Representative

Customer Service / Support

New York City, New York

Social


About frances Mask:

Looking for remote work

Experience

Reading Interventionist Teacher National Heritage Academies- Brooklyn Dreams Charter School-Brooklyn, NY September 2021 to August 2024 • Provided targeted support to individuals or small group instruction to students (grades K- 8th) who are struggling academically with reading, writing, & speaking skills. • Administrated fun intensive learning sessions in Reading Mastery & Corrective reading. • Monitored Students' progress through Aimsweb Plus. • Enhanced Intrinsic motivation within students. Paraprofessional The TemPositions Group of Companies-Saint Mark Catholic Academy/ NHA Brooklyn Dreams Charter School-New York, NY June 2019 to September 2021 • Worked with individuals with special needs and other professionals to assess behaviors and create plans to reduce problematic behaviors while encouraging productive ones. • Used empathy and compassion when dealing with students grappling with mental and sociocultural barriers. • Communicating students IEPs to parents and teachers. Security Officer Tilden Hall Residence-Brooklyn, NY June 2019 to September 2020 • Worked with the Director of Social Services to ensure that clients adhere to DHS mandates. • Completed and maintained assigned paperwork, i.e., entry logs, incident reports, CPS reports, and all other reports. Youth Counselor CORE Services Group Light House 3-Brooklyn, NY October 2017 to May 2019 • Served as a role model and built trusting, supportive relationship with youth. • Developed and presented workshops about daily living skills, work, recreation, and housekeeping activities to homeless/ runaway youth. Security Officer Allied Universal-New York, NY July 2017 to January 2018 • Enforced access control procedures for NYC divisions DOT/ACS/ &311, assisted with mail deliveries

Education

A.A Degree liberal arts

high school diploma

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