Estrella Zayas-Bazan

Full-time student enrolled in a Hospitality program at Harper College in Palatine, IL. Goal after obtaining certificate is to become well established in the professional industry of hospitality in recreational and travel services. Has multiple years of experience in retails, sales, and event coordination. Proficient in; customer services skills, adequately manage phone calls, tasks, and computer software.  

• Generating contracts, coordinating room and food reservations, managing phones and tasks, promoting, and selling material, and providing information. Forecasting and budgeting revenue content was also introduced. Certified trainer for starting employees.
• Job requires to multitask and maintain professional standards with multiple departments, staff, vendors, and the consumer.

Schaumburg High School | Graduated 2021 | 3.56 GPA

• Received the President’s Award for Educational Excellence 

William Rainey Harper College | 2021-Current | 3.36 GPA

• Enrolled FULL-TIME in Hotel Operations Management (AAS)
• Expected completion 2024