Ernie Garcia

I have worked across the full IT lifecycle, requirements gathering, system design, implementation, testing, support, integration, documentation, and ongoing optimization. My hands-on experience includes legacy systems, modern cloud technologies, enterprise applications, and cross-functional business systems. Over the years, I’ve become known for troubleshooting complex technical issues, translating business needs into practical solutions, and maintaining stable, secure, and scalable systems.

• Multi-platform administration: Windows, Linux and virtualized environments, and cloud-based solutions
• Enterprise applications support: workflow tools, and custom line-of-business apps
• Systems analysis: Requirements analysis, technical documentation, workflow mapping, and optimizing system performance
• Integration & automation: Experience connecting applications, improving data flow, and reducing manual processes
• Cross-team collaboration: Working with developers, engineers, leadership, and end users to deliver reliable IT solutions
• Support & troubleshooting: Deep experience diagnosing complex issues across platforms, applications, networks, and databases

• Extensive work with Microsoft Azure, including resource deployment, VM administration, storage, and cloud migrations
• Experience with virtualization platforms such as VMware and Hyper-V
• Supporting hybrid environments and optimizing cloud/on-premises integrations

Servers & Operating Systems

• Strong background with Windows Server (AD, DNS, DHCP, Group Policy, file/print services)
• Some experience with Linux administration for application hosting and system tasks
• Managing server upgrades, security hardening, and performance tuning

Networking & Security

• Proficient in enterprise networking, including design, configuration, and maintenance
• Hands-on experience with SonicWall firewalls, from setup to advanced security configuration
• Experience with Meraki wireless and switching solutions, including full lifecycle management
• Led network upgrades, including all firewalls, switches, access points, and related infrastructure
• Troubleshooting network performance, connectivity, VLANs, VPNs, and security policies

Backup & Business Continuity

• Implementing and supporting backup solutions for servers, cloud environments, and critical applications
• Ensuring reliable disaster recovery processes and data protection strategies

General Systems & Application Support

• Managing multi-platform environments and supporting enterprise applications
• Researching new technologies, planning migrations, and implementing system improvements
• Providing advanced troubleshooting and long-term infrastructure stability

With 27 years of hands-on IT experience, I have built deep expertise across cloud platforms, virtualization technologies, systems administration, and enterprise networking. My background covers the full range of modern infrastructure operations—from research and planning to deployment, upgrades, and ongoing management