Erika Ramos

I interned at Valley Strong's Contact Center. 

I enjoy learning a lot of things, mostly business related. 

Skills:

Cash control, transactions, verbal communication, attendance and punctuality, presentation skills, and problem solving

I went to a program called CTEC, Careers Technical Education Center, there I took a class called Business, Banking and Finance. In thus classes we learned how to handle money, we learned the surface of business laws, we also got to participate in an internship where we go work at banks. I interned in Valley Strong Contact Center, there I learned a few things such as doing phone transactions, doing stop payments, and filing disputes. I learned a lot there.

I graduated high school but during my high school I went to a program call CTEC, there i took two classes. Business Banking and Finance is one of them. I also took Exploring Entrepreneurial Mindsets course. I received certificates for both classes.