Eric Delore

Principal Technical Writer

Quickly develop strong relationships with developers, adapting to their working styles. Learn new technology swiftly. Hardy; require little care and feeding from project manager. Seamlessly produce and deliver multiple deliverables concurrently. Specialize in API documentation.

Director of Technical Publications

Motivate writers to deliver quality documentation. Excel in teambuilding, cost containment, and customer service. Constantly seek ways to reduce direct and indirect documentation costs, while providing increased documentation currency and availability. Manage well up, down, and across organizations. Earn deep loyalty from staff.

Vice President of Knowledge Services

Master reuse of technical information to create technical documentation, training and marketing materials from as single a source as possible, as inexpensively as possible. Work with executive management to create and promote an upbeat, vital corporate identity. Strategically forge and execute departmental and corporate vision. Tactically create technical and training deliverables alongside the troops if needed to meet a customer need.

Specialties: technical documentation, API documentation, Engineering Services, Professional Services, Training, project management, teambuilding, people management

Bachelor's degree in English from the University of California at Berkeley, 1984