Emily Ridge

Results driven professional with a strong background in managing fast paced environments. Specializes in management, administration, banking, accounting, and human resources. Exceptional communication skills, adaptability, and team leadership abilities. Proven track record of delivering outstanding results.

Executive Assistant to Chief Information Officer

City of Chattanooga, Chattanooga, TN November 2024 - Current

Managed office operations for 65+ employees.

Processed travel expenses and reimbursements for executive team and assisted all other employees.

Managed multiple executive and director calendars, scheduling meetings and appointments.

Booked travel for whole department.

Handled confidential and sensitive information with discretion and tact.

Ensured on time project completion by holding managers and directors accountable for work production.

Prepared and maintained documents, reports, and presentations.

Facilitated the onboarding and offboarding process of employees.

Scheduled interviews for office.

Coordinated PTO for managers and directors ensuring timely approvals and tracking usage for entire office.

Organize office events for team building.

Supported business and hospitality needs of corporate partners and staff during meetings and company events.

Filed paperwork and organized computer-based information.

Promoted team productivity by keeping supplies organized and well-stocked.

Managed mail and both incoming and outgoing correspondences.

Worked with senior management to initiate new projects and assist in various processes.

Administrative Assistant and Accounting

Cutting Edge Firewood, Chattanooga, TN

October 2023 - November 2024

Demonstrates proficiency in accounts payable, ensuring prompt payment and resolving discrepancies.

Process payroll on a weekly basis.

Manage and monitor employee expense accounts to ensure accuracy and compliance.

Establish strong lines of communication with vendors, contractors, and external personnel.

Balance bank and credit card accounts.

Perform financial analysis for vendors and upper management.

Manage recruitment process by creating job posts and screening applicants.

Manage the onboarding process for new employees.

Maintain and manage CEO's online presence on various platforms such asLinkedIn, Instagram, and Facebook.

Manage CEO's calendar and schedule appointments for the CEO and other managers.

Distribute W9 and various tax forms to newly onboarded vendors.

Prepare necessary team reports.

Generate detailed audit reports.

Organize marketing events in collaboration with various companies

Hamilton County Deputy Clerk Hamilton County Clerks Office,

June 2019 - October 2021

Chattanooga, TN

Processed new county business licenses.

Created and issued marriage licenses.

Issued and renewed driver's licenses.

Administered renewal of handgun licenses.

Processed applications for new hunting licenses.

Processed notary applications and administered oaths to newly appointed notaries.

Processed sales tax on boat purchases.

Edited documents to keep company materials free of grammar errors.

Welcomed clients upon arrival at the office.

Managed and routed phone inquiries.

Maintained filing system and organized customer documents for easy retrieval of information.

Sales Support Coordinator

M&M Industries, Chattanooga, TN August 2017 - August 2018

Managed accounts receivable for Tennessee and Arizona plants.

Month-end reports.

Created and reported expense reports for the sales staff.

Accepted and processed credit applications for new customers.

Updated and managed calendars and travel schedules for sales managers.

Created and distributed reports for upper management containing information on annual sales, products sold, and current pricing.

Ensured accuracy of sample orders by cross-referencing product specifications and shipping information for each individual customer.

Efficiently handled and resolved all inquiries received through the company website.

Maintained compliance files for DOT regulations and new accounts.

Answered incoming phone calls to the office.

Collaborated with national distributors to effectively refer clients.

Developed working knowledge of CRM to effectively track sales leads and activities.

Branch Manager

Regions Bank, Chattanooga, TN August 2002 - March 2015

Analyzed daily, weekly, and monthly financial reports.

Managed daily and weekly meetings.

Responsible for driving branch performance results through strong individual sales performance, in addition to ensuring the team met and exceeded sales goals.

Enhanced skills and capabilities of all team members through consistent coaching and development.

Conducted outside sales calls to generate new business and build relationships.

Educated customers and community in banking products and services.

Participated in various community events.

Ensured customers received excellent service.

Managed branch operations and reporting to ensure audit readiness.

Worked with Line of Business Partners to ensure customers benefited from all of Regions' services.

Educated and recommend Regions products and services, including all loans, business and personal, all deposit accounts, investment products, and services with our line of business partners.

Managed full spectrum of HR responsibilities, including recruitment, time reporting, and disciplinary actions.

Developed strategic plans for day-to-day financial operations.

Dalton State College at Dalton, GA

Lakeview Fort Oglethorpe High School at Fort Oglethorpe, GA

State of Tennessee at Chattanooga, TNInsurance License

Leadership Academy at Chattanooga, TN

Human Resources and Management Training Chattanooga, TN

Bierly Business Banking I, II, & III