beBee background
Professionals
>
Technology / Internet
>
Newark
Emiel Bernaba

Emiel Bernaba

Desktop Support Technician

Technology / Internet

Newark, Township of Newark, Kearney

Social

About Emiel Bernaba:

Self-motivated, achievement oriented certified IT professional with experience to support and maintain computer networks and applications. Strong analytical and communication skills; effective organizational skills to resolve issues promptly.

Experience

● Manage Help Desk tickets on Service Now in a timely manner
● Respond to customer issues via phone, email and computer chat
● Provide customer assistance
● Document customer interactions
● Run diagnostics to resolve customer reported issues
● Install, make changes and repair computer hardware and software
● Follow-up with customers to ensure issues are resolved
● Knowledge of SharePoint and Outlook
● Reprogram more than 200 in house and remote users including the installation of
IP-Phone (Avaya Phone Systems)
● Create, configure, and setup user phone and voicemail extensions.
● Install VPN software and teach users on how to use it to work remotely
● Good knowledge of printer common troubleshooting issues
● Knowledge of chromebooks and Mac OS

Education

Ain Shams University- Faculty of Business- Cairo, Egypt- Bachelor Degree of Accounting
● El Abbaseya Institute- Computers and Commercial Science- Cairo, Egypt- Associate Degree of IT
● PC AGE CAREER INSTITUTE - JERSEY CITY, NJ, INTERNETWORK ENGINEERING CERTIFICATE
 

Professionals in the same Technology / Internet sector as Emiel Bernaba

Professionals from different sectors near Newark, Township of Newark, Kearney

See professionals near Newark, Township of Newark, Kearney

Other users who are called Emiel

Jobs near Newark, Township of Newark, Kearney

  • Andersen Wrecking

    Recycled Vehicle Dismantler

    3 days ago

    Andersen Wrecking Kearney, United States

    Job Description · Job DescriptionDo you want to work with different types of vehicles with a weekly paycheck? · We offer that and more. Andersen Wrecking Co., Inc. has been in the automotive and recycling metals industry for 80 years, is recognized by the Automotive Recycles Asso ...

  • Arboreta Healthcare

    ADON Premier Estates of Kenesaw

    3 days ago

    Arboreta Healthcare Kenesaw, United States

    ADON · Premier Estates of Kenesaw · Working at Arboreta Healthcare is more than a job. Our team members are the heart and soul of our facilities, providing our patients and residents with compassionate care, attention, and a sense of belonging to a community. We are looking for ...

  • CHS Inc

    Operations Specialist

    6 days ago

    CHS Inc Overton, NE, United States

    CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and ar ...