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Eljo-lien Klimsop

Eljo-lien Klimsop

Passenger Service Agent

Customer Service / Support

Miami Gardens, Miami-Dade County

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About Eljo-lien Klimsop:

As a dedicated customer service professional, I've honed my skills in communication, problem-solving, and time management. My experience as a Passenger Service Agent  has taught me the importance of attention to detail, teamwork, and adaptability in fast-paced environments. I'm proficient in Microsoft Office, have graphic design skills, and am fluent in English, Dutch, and Surinamese.

 

 I'm eager to apply my knowledge and skills in a real-world setting and am confident that my academic background and passion for international relations will make me a valuable asset to your team.

 

Experience

Assist passengers with requests, directions, and flight information

- Liaise with ground operations team to deliver customer requests

- Ensure passenger safety and satisfaction

- Handle lost and found queries, payments, and baggage issues

- Promote safety and security regulations

Education

High School, Shri-Vishnu School (October 2012 - September 2018)

- College, Scholen Gemeenschap Sanatan Dharm (October 2018 - September 2021)

 

Certifications:

 

- Bleu Lightning Initiative (BLI) Security Awareness Training

- TFSSP ALL Employee Training

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