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Elise Dreyer

Elise Dreyer

MARKETING EXECUTIVE

Marketing / Advertising / Public Relations

Dallas, Dallas

Social

About Elise Dreyer:

Results-driven professional with extensive experience in guest services, coordination, and logistical execution. Skilled in managing communications, building strong client relationships, and delivering seamless, memorable experiences. Demonstrates exceptional organizational and problem-solving abilities with a track record of exceeding expectations in dynamic and high-pressure environments. Seeking to bring creativity, precision, and dedication to an Event Coordinator role.

Experience

 

Marriott Vacation Club
Marketing Executive
South Lake Tahoe, CA | 2024

  • Maintained timely communication with 50-100 pre-arrivals daily, providing concierge services and addressing inquiries.
  • Orchestrated event schedules spanning two months, streamlining team workflows and enhancing service delivery.
  • Cultivated strong guest relationships, fostering trust and securing commitments for ownership updates.
  • Resolved guest concerns with empathy and professionalism, escalating when necessary to achieve resolution.
  • Consistently achieved the highest monthly show rates (90-100%) by leveraging proactive follow-ups and enthusiasm.
  • Conducted door drops and follow-ups outside scheduled shifts to maximize marketing impact.
  • Increased service engagement by pitching promotions to missed arrivals, optimizing lead utilization.

Heavenly Mountain Resort
Recreation Attendant
South Lake Tahoe, CA | Summer 2022 – Summer 2023

  • Informed clients of additional services and promotions, driving a 10% increase in activity revenue.
  • Streamlined check-in and check-out processes, reducing wait times by an average of 15 minutes.
  • Supported over 500 clients daily, fostering customer satisfaction and loyalty through personalized interactions.
  • Coordinated logistics for group activities, ensuring seamless experiences and high guest satisfaction.
  • Addressed guest inquiries and concerns proactively, tailoring solutions to individual needs.

Fleming’s Prime Steakhouse & Wine Bar
Hostess
Santa Clara, CA | June 2021 – September 2021

  • Managed multiple group reservations, calls, and walk-ins simultaneously, maintaining efficiency and attention to detail.
  • Enhanced guest loyalty by remembering preferences and delivering personalized service.
  • Worked collaboratively with servers and kitchen staff to ensure seamless service and operational flow.
  • Resolved customer concerns with empathy, ensuring satisfaction and repeat business.
  • Prioritized tasks effectively in a fast-paced environment, ensuring smooth dining experiences.

Education

University of Oregon
Bachelor of Science in Psychology | Minor in Sociology
Graduated June 2024

GPA: 3.68

Honors: Member of Psi Chi International Honor Society in Psychology, Deans List 

Activities: Intramural Flag Football, Positive Psychology Club

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