Elango Kolanthasamy

As a Technical Architect from the professional services (CSG), help customers to implement the product using the industry's best practices.

• Hands-on expertise in designing and implementing the CIS + CRM integration solutions with (Oracle-CC&B-AWS-Heroku-Middleware-Salesforce-Vlocity-Marketing-Cloud-Web-External-Vendor applications) using Oracle CIS process and Salesforce best practices.
• 14+ years of IT design-development experiences in working with energy & utilities systems. Developed and delivered several unique solutions successfully for both internal & external customers.
• Obtained in-depth understanding of energy & utilities industry processes related to customer information system (CIS) Control Central, Billing, Payment, Pay Plan, Budget, Field Activities, Collection-Severance, and write-off modules.
• Excelled hands-on experience with integrating applications like Salesforce, Oracle CC&B and External Vendor systems using the real-time SOAP / REST Web services and file-batch based near real-time data syncs.
• Experience in data mapping for Oracle CIS system – SFDC Vlocity objects and migration the data between Oracle and Salesforce systems.
• Expertise in Data Analysis, Generating Reports, and Issue root cause analysis and Providing Quick & Better Solutions.
• Proficient in all phases of software development life cycle including Requirements Gathering, Analysis, Design, Implementation, System, Performance, Parallel and User Acceptance testing.

 Master of Science in “Software Engineering” [2008-2011] from “Birla Institute of Technology & Science, Rajasthan, India” with an aggregate 7/10. 
 Bachelor of Science in “Mathematics with Computer Application” [2005-2007] from “Cherraans Arts Science College, Kangeyam, Tamil Nadu, India” with an aggregated of 80.42%.